Assistant Director, Public Safety Technical Solutions

Put your passion for service to work by guiding transformative public safety initiatives at Virginia Tech. Help us advance public safety by applying effective project management practices that foster a proactive resilient and community-centered campus environment.

Job Description

The Public Safety Division has a critical role in supporting the well-being of our community. Comprised of the Police Department Environmental Health & Safety the Office of Emergency Management Hokie Passport Services and the Virginia Tech Rescue Squad we are committed to fostering a safe and supportive environment for all students faculty staff and visitors that maximizes everyones opportunity for success. Through collaboration dedication training and community engagement we strive to provide a comprehensive and responsive approach in our public safety programs. Our mission of advancing safety security health and preparedness is anchored by the Virginia Tech Principles of Community. These fundamental values; mutual respect civility and service are foundational to our programs and are exemplified in our interactions with the campus community.

The Assistant Director of Technical Solutions provides senior-level oversight across four integrated functional areas: instructional design and training IT project management process improvement and AI/technology integration and strategic outreach and community partnerships. This role serves as an operational leader within the Division of Public Safety translating the divisions strategic priorities into coordinated programs projects and partnerships that advance campus safety.

The Assistant Director directly supervises a team of two staff positions each anchoring one of the divisions core operational functions. The team structure is designed to align expertise with mission:
One position anchoring instructional design responsible for curriculum development training delivery and LMS administration
One position focused on training and community partnerships delivering training managing awareness campaigns external relationships and collaborative programming

The Assistant Director also provides oversight and strategic integration across all four areas with process improvement and AI/technology integration functioning as a horizontal priority that cuts across all functions ensuring the division continuously evolves its tools workflows and capabilities to serve the campus community effectively. This position serves as a direct liaison for program coordination with IT teams who are working directly on public safety automation and IT projects that seek efficiencies in business operations via technological enhancement and development serving as the shared service liaison with BAMS IT and supporting system implementation and vendor management for public safety programming.

The incumbent also performs other duties as requested; takes initiative to support a healthy work environment; strives to fulfill the terms in the Standards of Business Conduct; exemplifies the Virginia Tech Principles of Community; and supports the universitys motto Ut Prosim (That I May Serve).

Required Qualifications

Education
A bachelors degree in social sciences business information sciences or related degree with equivalent combination of education and experience equal to a Masters degree.

Experience
Project management and solution-oriented scope of work.
Instructional & Enablement Design - Designing training learning solutions or user enablement strategies.

Knowledge Skills and Abilities
Systems Understanding Knowledge of enterprise IT systems (LMS ERP HRIS CRM) integrations APIs and data flows used in project development.
Project & Program Management Ability to lead cross-functional initiatives manage timelines and complex implementations.
Stakeholder Collaboration & Communication Translating concepts for diverse audiences and aligning multiple department needs through strategic communications.
Data & Performance Analysis Using analytics to evaluate system performance compliance strategies and adoption metrics.
Creative solution orientation with the ability to ideate and problem solve culminating in outreach opportunities in creative channels.
Change Management Supporting organizational transitions system adoption and user readiness.

Preferred Qualifications

User Experience & Digital Adoption Tools Microsoft Suite Trello agile planning framework with informed design practices
Vendor & Platform Management Selecting and optimizing third-party solutions and relationships via implementation management and training
Advanced Learning Technologies eLearning tools (Articulate Captivate) SCORM/xAPI and LMS administration; Graphic design and creative solutions (Adobe Canva)
Strategic Leadership Experience setting vision project management and driving long-term transformation.

Overtime Status

Exempt: Not eligible for overtime

Appointment Type

Regular

Salary Information

85-90k

Hours per week

40

Review Date

Rolling review date of August 31st. All applications must be submitted by end of day on September 13th.

Additional Information

The successful candidate will be required to have a criminal conviction check.

About Virginia Tech

Dedicated to its mottoUt Prosim(That I May Serve) Virginia Tech pushes the boundaries of knowledge by taking a hands-on transdisciplinary approach to preparing scholars to be leaders and problem-solvers. A comprehensive land-grant institution that enhances the quality of life in Virginia and throughout the world Virginia Tech is aninclusive communitydedicated to knowledge discovery and creativity. The university offers more than 280 majors to a diverse enrollment of more than 36000 undergraduate graduate and professional students in eightundergraduate colleges aschool of medicine aveterinary medicinecollegeGraduate School andHonors College.The university has a significant presence across Virginia including Blacksburg the greater Washington D.C. area the Health Sciences and Technology Campus in Roanoke sites in Newport News and Richmond and numerousExtension officesandresearch institutes.A leading global research institution Virginia Tech conducts more than $650 million in research annually.

Virginia Tech endorses and encourages participation in professional development opportunities and university shared governance. These valuable contributions to university shared governance provide important representation and perspective along with opportunities for unique and impactful professional development.