Assistant Director of Donor Relations
Baltimore, MD - USA
Job Summary
Job Posting:
JR102183 Assistant Director of Donor Relations (Open)Department:
UBalt Institutional Advancement PMPosition Type:
RegularOpen Date:
0Close Date:
$55000 - $65000Job Description:
The Assistant Director of Donor Relations manages donor communications and acknowledgment strategy to ensure timely accurate and meaningful recognition of philanthropic support. This position oversees acknowledgment correspondence for university leadership curates donor impact stories and develops templates aligned with University style guides that reinforce the Universitys voice and brand. The incumbent writes edits and manages complex projects involving contacts both within and outside of the university.This is a hybrid position that will work at least two full days per week in the office with periodic on-campus hours for in-person events or meetings and special projects on an as-needed basis.
To apply please include both a cover letter and resume with your application. Both are required for consideration for the role. Please upload all required documents to the Resume/CV & Supporting Documents section.
Responsibilities:
- Manage acknowledgment processes to ensure timely and accurate donor correspondence reflecting institutional priorities and donor relationships.
- Draft edit and refine acknowledgment templates and customized high-level individual messages for university leadership.
- Curate and manage student and program impact stories for use across stewardship communications.
- Oversee production and quality control of honor and memorial notifications and other recognition materials.
- Collaborate with Donor Engagement and Stewardship Colleagues Annual Giving and Advancement Communications to shape messaging and improve donor experience.
- Evaluate and document departmental processes to enhance efficiency and accountability.
Minimum Qualifications:
- Education: Bachelors degree
- Experience: One year of professional experience in fundraising development alumni relations donor relations nonprofit management or similar professional work. Experience in a role that interacts with donors alumni and/or volunteers. Proven project management experience. Proficiency with MS Office Suite and CRM donor management systems
Preferred Qualifications:
- Experience: A minimum of two years of progressively responsible experience in advancement communications or nonprofit Edge and/or NXT Excel proficiency with experience managing segmenting and analyzing constituent data.
Required Knowledge Skills and Abilities:
- Exceptional writing editing and storytelling skills with the ability to adapt tone and message for different audiences.
- The role requires exceptional writing editorial and complex project management skills and the ability to work both independently and collaboratively while exercising judgment and initiative.
- Demonstrated ability to work independently prioritizing and managing multiple projects with competing deadlines with accuracy and attention to detail.
- Proven ability to communicate with clarity tact and diplomacy building strong professional relationships with university leaders colleagues and diverse stakeholders.
- Proficiency with MS Office Suite and CRM donor management systems (e.g. Raisers Edge NXT Salesforce).
- High degree of judgment discretion and accountability when handling sensitive donor information.
- Exceptional work ethic andtrack recordof personal initiative.
- Mustpossessa collaborative mindset.
- Adept at problem-solving and using judgment in situations requiring independent initiative and tact.
- Knowledge of or ability to learn quickly the internal workings of the University as well as the skills to effectively utilize technology tools available to the OAER.
To apply please include both a cover letter and resume with your application. Both are required for consideration for the role. Please upload all required documents to the Resume/CV & Supporting Documents section.
We offer a competitive benefits package including health life prescription and dental plans tuition remission benefits paid leave (22 days of annual 15 days of sick 3 days of personal and 14-15 holidays) and retirement plans with employer contributions. You can see more details on our benefits here.
Additional Job Information:
The University of Baltimore (UBalt or University) does not discriminate on the basis of sex gender race religion age disability national origin ethnicity sexual orientation gender identity or other legally protected characteristics in its programs activities or employment practices. UBalt is an Equal Opportunity/ADA Compliant Employer & Title IX Institution.
Required Experience:
Director