Assistant Director, Application Development and Integration

GENERAL SUMMARYThe IT Assistant Director Application Development and Integration provides technical leadership for the Universitys application and integration services including configuration development and software support. This position leads a team of system administrators oversees internal and external developers and engineers and manages the software development lifecycle (SDLC) ensuring applications and integrations are secure reliable maintainable and aligned with the evolving needs and priorities of the University. The role works closely with IT leadership and cross-functional teams to understand business needs address technology challenges improve processes and deliver technology solutions that provide meaningful value and support the Universitys operational and strategic DUTIES AND RESPONSIBILITIESResponsibilities include:Team Leadership & DeliveryLead mentor and develop a team of application development and integration staff and contractors by establishing clear expectations priorities performance goals and opportunities for professional staff and contractor performance including providing corrective counseling initiating performance improvement plans and making recommendations regarding hiring promotion and work and allocate internal and external resources based on institutional needs business priorities risk operational requirements resource skills available capacity and budgetary analyze and optimize key performance indicators (KPIs) related to application support ensuring that service delivery meets or exceeds established targets for response times resolution rates and customer satisfactionPartner with IT and business leaders to understand needs and deliver solutions that support the University priorities and the strategic relationships with technology vendors and contractors including monitoring deliverables quality performance SLAs KPIs and compliance with University standards and contractual in vendor selection technical evaluations and contract management activities as Engineering & Technical LeadershipProvide hands-on technical leadership for application development configuration customization integration and product supportEstablish and maintain development standards and practices for code management testing documentation deployment maintenance automation version control and CI/ technical decisions and review solutions to ensure they are scalable maintainable secure reliable and appropriate for the Universitys technology and continuously improve the software development lifecycle (SDLC) from requirements and design through development testing deployment and ongoing current with emerging development technologies frameworks integration approaches and industry practices and evaluate their applicability to the Universitys Security & ComplianceIdentify recurring application and integration issues and lead improvements to reliability performance and operational security is incorporated throughout the application lifecycle including secure development configuration access controls testing vulnerability remediation and protection of University applications and integrations meet applicable compliance data privacy security and University requirements by establishing monitoring and regularly validating the effectiveness of required timely and effective resolution of technical incidents and problems by coordinating resources troubleshooting issues and escalating critical situations as DUTIES AND RESPONSIBILITIESMay perform other duties and responsibilities that management may deem necessary from time to software solutions as and resolve application support tickets as IN ORGANIZATIONReports to: Executive Director IT Customer SolutionsPositions Supervised: System AdministratorsTECHNICAL MANAGERIAL & PEOPLE SKILLS REQUIREDTo perform this job successfully an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge skill and/or ability required. Incumbents will be evaluated in part based on performance of each essential function. Reasonable accommodations may be made to enable individuals with disabilities to perform essential ability to lead IT professionals while providing hands-on technical direction and technical knowledge of full-stack development application administration deployment pipelines and enterprise application ability to design develop document and integrate APIs and services in distributed application knowledge of programming languages and experience with cloud platforms relational databases data warehousing and business intelligence project management organizational and leadership skills with the ability to manage complex technology initiatives and competing of application security data privacy regulatory compliance and IT controls with the ability to incorporate security and compliance requirements into application development and integration attention to detail and ability to manage multiple competing priorities oral and written communication skills with the ability to communicate effectively with technical and non-technical -motivated and adaptable with the ability to work independently and ability to learn and apply new technologies tools and skills quickly and and/or EXPERIENCEBachelors degree in Information Technology Computer Science or a related field required. Masters or MBA degree with a concentration in Information Technology or Cybersecurity preferred.A minimum of 5 years of progressive information technology experience including experience leading application development and/or integration teams in a collaborative customer-focused IT education IT experience strongly working in an Agile/Scrum development environment to 25% domestic travel may be COMPETENCIESTo perform the job successfully an individual should demonstrate the following competencies:Collaborates - Building partnerships and working collaboratively with others to meet shared Resilient - Rebounding from setbacks and adversity when facing difficult Trust - Gaining the confidence and trust of others through honesty integrity and Results - Consistently achieving results even under tough - Creating new and better ways for the organization to be Focus - Building strong customer relationships and delivering customer-centric Engagement - Creating a climate where people are motivated to do their best to help the organization achieve its Leadership - Leads by example when it comes to finding and developing talent with a focus on talent acquisition strategies setting performance targets that raises standards and development of high potential Acumen: He/she will have good financial and budgeting skills and understand ROI. Will have experience aligning technology expenditures with business objectives. Leadership Skills: A self-starter who can excel in a team environment of an aggressively growing and dynamic enterprise. A nonpolitical team player who can build immediate credibility with the leadership team and with all the IT personnel staff within the division and headquarters. It is essential that this individual can personally solve problems coach others step up and take decisive action to rectify any divergences and can work in a matrix and Training: A passion for sharing project management best practices with others all in pursuit of institutionalizing PM within an enterprise. Support those interested in knowing more about the Execution Skills. Drives flawless execution of projects as well as contributing to continuous improvements of critical projects and programs. The ability to understand complex needs to ensure IT plans are delivered as promised. WORK ENVIRONMENTWork is performed primarily in a standard office environment but may involve exposure to moderate noise levels. Work involves operation of personal computer equipment for six to eight hours daily and includes physical demands associated with a traditional office setting e.g. walking standing communicating and other physical functions as necessary.