Assistant Bakery Manager

The Assistant Bakery Manager supports the Bakery Manager in leading all aspects of Bakery Department operations including customer service production merchandising inventory management food safety compliance associate development and financial performance. This position helps ensure the department consistently delivers high-quality bakery products maintains exceptional presentation standards and achieves sales and profitability goals. The Assistant Bakery Manager assumes responsibility for department operations in the absence of the Bakery Manager.

• Deliver exceptional customer service and promote a customer-first culture.
• Assist customers with bakery purchases custom cake orders specialty requests and product recommendations.
• Resolve customer concerns promptly and professionally.
• Support department sales growth through effective merchandising promotional programs sampling events and seasonal offerings.
• Ensure bakery displays remain attractive fully stocked and sales-driven.

• Assist with daily bakery operations including production decorating packaging merchandising ordering and inventory management.
• Ensure products are prepared displayed and maintained according to company quality standards.
• Monitor product freshness quality rotation and code date compliance.
• Maintain accurate pricing labeling signage and promotional execution.
• Support production planning to meet customer demand while minimizing shrink and product waste.
• Ensure department cleanliness organization and operational readiness at all times.

• Assist in training coaching and developing Bakery Department associates.
• Provide leadership and direction during assigned shifts.
• Promote teamwork accountability and professional growth.
• Support scheduling and labor management initiatives.
• Assist with onboarding and training associates on bakery procedures customer service standards and food safety practices.
• Foster a positive and inclusive work environment.

• Maintain bakery displays service cases and tables to company merchandising standards.
• Execute seasonal holiday and promotional merchandising programs.
• Monitor product presentation and ensure quality expectations are consistently met.
• Ensure cakes breads pastries donuts and specialty products are fresh properly displayed and customer-ready.
• Identify opportunities to improve product assortment and sales performance.

• Support department sales labor gross profit and shrink objectives.
• Assist with inventory control and expense management.
• Help reduce waste through proper forecasting ordering production planning and rotation practices.
• Review department performance and identify opportunities for operational improvement.
• Assist with physical inventory counts and inventory accuracy initiatives.

• Ensure compliance with all food safety sanitation health and regulatory requirements.
• Monitor proper food handling storage labeling and temperature control procedures.
• Maintain clean and sanitary production storage and sales areas.
• Ensure associates follow all food safety and sanitation standards.
• Support compliance with company policies procedures and operational guidelines.

• Promote a safe working environment for associates and customers.
• Ensure bakery equipment is operated and maintained safely.
• Follow company accident prevention and incident reporting procedures.
• Support shrink reduction and asset protection initiatives.
• Maintain safe organized and efficient work areas.

• Assume responsibility for department operations in the absence of the Bakery Manager.
• Assist with staffing decisions production priorities and workflow management.
• Communicate department goals expectations and performance standards to associates.
• Partner with store leadership to achieve departmental and store-wide objectives.
• Serve as a role model for customer service productivity food safety and operational excellence.

• High school diploma or equivalent.
• Previous bakery food service grocery or retail experience required.
• Previous supervisory or leadership experience preferred.
• Knowledge of bakery production merchandising and food safety practices.
• Strong customer service communication and organizational skills.
• Ability to work flexible schedules including mornings evenings weekends and holidays.

• Ability to stand and walk for extended periods.
• Ability to bend stoop kneel reach and perform repetitive motions throughout the workday.
• Ability to lift and carry up to 50 pounds regularly and heavier loads with assistance when necessary.
• Ability to work around ovens mixers refrigeration equipment and other bakery machinery.
• Ability to safely operate bakery equipment and tools.

• Leadership and team development
• Customer focus
• Bakery production knowledge
• Food safety and sanitation expertise
• Merchandising excellence
• Inventory management
• Financial and operational awareness
• Communication and interpersonal skills
• Organization and attention to detail
• Problem-solving and decision-making
• Accountability and adaptability

The Assistant Bakery Manager plays a vital role in supporting department success by helping lead daily operations maintaining exceptional product quality and food safety standards developing associates delivering outstanding customer service and contributing to department sales profitability and operational excellence.