Arrive Fresh Risk Specialist

Carrier Onboarding & Cold Chain Qualification

• Carrier Verification: Lead the verification and onboarding process specifically for produce carriers ensuring compliance with cold-chain protocols reefer unit certification and FSMA Sanitary Transportation Rule requirements.

• Proactive Network Vetting: Utilize internal tools and third-party monitoring services to proactively identify and remove non-compliant fraudulent or high-risk produce carriers from the network.

• Prospect Qualification: Accelerate business growth for Arrive Fresh by efficiently vetting sales-prospect reefer carriers maintaining operational momentum and confirming execution of the Arrive Fresh produce addendum.

System Maintenance & Fresh Data Integrity

• Real-Time Status Updates: Update and maintain carrier compliance systems to reflect real-time status changes including reefer equipment checks safety alerts and authority revocations.

• Profile Reviews: Conduct detailed reviews of carrier profiles verifying temperature recording capabilities and produce handling history to support network expansion.

• Carrier Data Accuracy: Ensure high data accuracy to support produce operational efficiency and risk management verifying contact information temperature monitoring protocols and insurance coverages.

• HVHR Alignment: Ensure Fresh carriers meet Arrives High-Value/High-Risk (HVHR) vetting standards authority checks and produce-specific restrictions.

Real-Time Monitoring & Fraud Prevention

• Industry Reporting & Fraud Prevention: Review industry reports (FreightGuard WatchDog etc.) to flag fraudulent actors double-brokering or fictitious pickups targeting produce shipments.

• Temperature & Seal Protocols: Implement and monitor strict adherence to seal integrity temperature recorder protocols and cold-chain security requirements.

Cross-Functional Support & SOP Development

• Sales & Ops Liaison: Respond to escalations clarify produce-specific compliance protocols and provide rapid resolution to keep sales and ops teams moving quickly.

• SOP Maintenance: Build and update compliance-related Standard Operating Procedures (SOPs) for produce carrier onboarding vetting standards and decertifications.

Continuous Process Improvement

• Process Enhancements: Propose enhancements based on carrier feedback audit findings and regulatory updates impacting reefer and produce transportation.

• Industry & Regulatory Tracking: Stay current with FMCSA policy changes PACA updates and cold-chain technology trends to adjust internal compliance workflows accordingly.

• Bachelors degree or equivalent from an accredited educational institution.

• 2 years of experience in carrier compliance risk management or transportation operations with exposure to produce/perishable freight or reefer shipping.

• Working knowledge of FMCSA regulations carrier onboarding practices insurance requirements and FSMA Sanitary Transportation Rule standards.

• Prior experience within a freight brokerage environment strongly preferred.

• Solid understanding of FMCSA regulations carrier vetting practices and cargo insurance requirements.

• Proven ability to lead and develop a team in a fast-paced deadline-driven environment.

• Strong moral and ethical compass demonstrating integrity and trustworthiness.

• Excellent interpersonal and communication skills with the ability to influence stakeholders at all levels.

• Strong analytical and problem-solving skills with sound judgment under time pressure.

• Strong attention to detail and organizational skills.

• Take advantage of our comprehensive benefits package including medical dental vision life disability and supplemental coverage.
• Invest in your future with our matching 401(k) program.
• Build relationships and find your home at Arrive through our Employee Resource Groups.
• Enjoy office wide engagement activities team events happy hours and more!
• Leave the suit and tie at home; our dress code is casual.
• Work in the booming city of Austin TX we are in a convenient location close to the airport and downtown.
• Park your car for free on site!
• Start your morning with a specialty drink from our fully stocked coffee bar Brokers Brew.
• Sweat it out with the team at our onsite gym.
• Maximize your wellness with free counseling sessions through our Employee Assistance Program
• Take time to manage your physical and mental health - we offer company paid holidays paid vacation time and wellness days.
• Receive 100% paid parental leave when you become a new parent.
• Get paid to work with your friends through our Referral Program!
• Get relocation assistance! If you are not local to the area we offer relocation packages.