Area Director

Area Director Periodic Community-Based & In-Home ServicesDayforce Wallet (On-Demand Pay)Make a Difference Every DayWork Location: Office-based or flexible work arrangement based on business needs. Must be willing to report to an assigned office as Type: Full-time exempt salaried leadership of Role: Manages operations within a community generating approximately $7.5 million in Responsibilities: Provides direction leadership and supervision to Program Supervisors/Coordinators Direct Care staff and other assigned team members. Oversees program operations ensures the delivery of quality services and maintains compliance with applicable state and federal Job FunctionsTo perform this job successfully an individual must be able to satisfactorily perform each essential function listed and SupervisionPersonnel: Provides leadership and direct supervision to Program Supervisors/Coordinators Direct Care staff and other assigned personnel. Partners with the regional support team implements Sevita employee practices and oversees area safety and workers compensation processes. Reviews written warnings and approves involuntary terminations within the area. Hires Program Supervisors/Coordinators and Direct Care staff in consultation with the Regional Director and Talent Acquisition : Organizes and supports the implementation of orientation and training for assigned programs in partnership with training managers and other appropriate team members. Provides orientation training coaching and guidance to Program Supervisors/Coordinators and Direct Care staff. Facilitates training as needed and periodically audits training records to ensure compliance with state and organizational PlanningProgram Management: Oversees systems for implementing program plans and monitors the delivery of services and supports to ensure compliance with Sevita and regulatory standards. Ensures services are consistent engaging person-centered and relevant to the needs of the individuals and Overtime: Monitors scheduling overtime dashboards staffing levels and employee utilization to ensure efficient coverage across area ManagementFinancial Performance: Responsible for the financial performance of the area business unit. Reviews financial statements oversees purchasing and understands and responds to key financial drivers. Interprets profit and loss statements with support from Finance and develops action plans to improve underperforming programs. Ensures billing compliance accuracy and appropriate Funds Management: Safeguards funds belonging to individuals served and ensures compliance with all applicable requirements. Verifies monthly financial ledgers for completeness and confirms that itemized receipts are maintained for purchases made on behalf of individuals ManagementMarketing: Identifies collateral social media virtual tour and other marketing needs within the area and escalates those needs to the Regional : Serves as the primary contact for individuals families guardians and case managers throughout the referral process. Responds to inquiries and referrals promptly and professionally. Coordinates local events community participation and engagement with referral partners including managed care organizations and state referral sources. Manages the intake referral checklist and referral pipeline for the assigned area. Reviews referrals to determine program fit and identifies and escalates potential barriers to the Regional Performance: Monitors census and referral dashboards evaluates progress toward census targets and analyzes trends involving admissions discharges and leave and Development StrategyGrowth Strategy: Implements the areas core growth strategy including census growth periodic billing and new service starts to increase service Program Development: Assists with planning and opening new programs including identifying potential real estate and purchasing furnishings supplies and equipment. May also identify potential acquisition RelationsProgram Stakeholders: Develops and maintains productive relationships with case managers referral agents community partners and funding Relations: Participates in building relationships with local legislators and government officials. Attends grassroots advocacy meetings town halls advocacy days and other community events. Advocates on behalf of individuals served and Sevita when Service: Implements strategies to build and maintain positive relationships with individuals mentors families and guardians. Develops and implements satisfaction improvement plans as appropriate and consistently upholds Sevitas customer service and Regulatory ManagementQuality: Oversees the areas quality enhancement and implementation plan ensuring alignment with Sevita standards licensing requirements and the needs of individuals served. Reviews area incident reports and quality Management: Implements area incident management protocols ensures timely incident reporting and corrective action and assists with investigations as and Compliance: Maintains licensing and regulatory compliance for area services and supports. Ensures documentation is timely and accurate oversees implementation of Sevitas compliance plan and assists with correction orders and related compliance improvement and Safety ManagementHealth and Safety Programs: Oversees the development and implementation of health and safety programs for individuals served and employees. Supervises area nursing staff when : Ensures area programs comply with Sevita and regulatory standards for clean safe and well-maintained living and working environments. Promotes pleasant age-appropriate and home-like residential settings and oversees area maintenance ResponsibilitiesPerforms other duties and activities as required including providing coverage or backfilling positions under their supervision when ResponsibilitiesDirectly manages and supervises Program Supervisors/Coordinators Direct Care staff and other assigned personnel. Responsibilities include performance evaluations scheduling oversight orientation training coaching and employee development. Makes or recommends decisions regarding employee transfers promotions compensation changes disciplinary action terminations and similar employment matters. Addresses and resolves employee concerns within the scope of the Knowledge and Skills RequiredThe requirements listed below represent the knowledge skills and abilities necessary to perform the role and ExperienceBachelors degree and three to six years of related experience including significant leadership or management experience within the human services degree in Human Services or other education and experience as required by the Licenses and RegistrationsLicensure as required by the Performance MetricsBudgeted residential census and/or budgeted service hoursActive vacancies and referralsBilling timeliness and accuracyPCard expense budgetOverall budget compliance including hours census expenses purchasing and utilizationIndividuals funds financial ledger auditsCustomer satisfactionLicensing and regulatory complianceQuality performance and participationProgram visitsOnSpring audit completionHealth and safety incident and compliance trendsTimely completion of investigations according to established standardsNumber and status of open investigationsOvertimeOpen job requisitions and staffing progressEmployee satisfaction and engagementProgress and improvement related to employee action plansOther RequirementsTravel as RequirementsMedium Work: Must be able to exert up to 50 pounds of force occasionally up to 30 pounds frequently and/or up to 10 pounds continuously to move New Jersey: Refer to CS NJ Addendum Area Director2282.