AR Coordinator
Job Location:
Boston, NH - USA
Monthly Salary:
Posted:
Application Deadline:
Vacancies:
Job Summary
Key Responsibilities
Accounts Receivable Management
- Manage the full accounts receivable lifecycle from invoice issuance through payment collection.
- Monitor customer aging reports and proactively follow up on outstanding invoices through phone and email.
- Maintain positive professional relationships with clients while effectively managing past-due accounts.
- Research and resolve payment discrepancies short payments billing disputes and unapplied payments.
- Maintain detailed collection notes and accurate customer account records within NetSuite.
- Recommend accounts requiring escalation or additional collection efforts when appropriate.
Cash Application & Payment Processing
- Process and apply incoming customer payments including checks ACH wire transfers and credit card transactions.
- Record and apply customer payments accurately within NetSuite.
- Prepare and record daily bank deposits.
- Process recurring credit card payments and maintain customer payment authorizations.
- Reconcile unapplied cash and resolve payment allocation discrepancies.
Customer Billing & Invoice Management
- Assist with the timely distribution of customer invoices.
- Submit invoices through customer billing portals and monitor invoice status.
- Respond promptly to customer inquiries regarding invoices payment history account balances and billing questions.
- Partner with Sales Operations and Account Managers to resolve billing issues and facilitate timely payment of outstanding invoices.
- Maintain organized electronic and physical accounts receivable records.
Reporting & Financial Support
- Prepare weekly and monthly accounts receivable aging reports.
- Maintain organized customer files and documentation ensuring records are accurate complete and readily accessible in both digital and physical formats as appropriate.
- Monitor collection trends and communicate high-risk or delinquent accounts to Finance leadership.
- Perform month-end accounts receivable reconciliations and ensure customer accounts are accurately maintained within NetSuite.
- Support audit requests and financial reporting by providing accurate documentation.
- Identify opportunities to improve accounts receivable processes efficiencies and internal controls.
Qualifications
Required
- Associates degree in Accounting Finance Business Administration or a related field or equivalent work experience.
- Two (2) or more years of accounts receivable collections or accounting experience.
- Experience using ERP or accounting software required; NetSuite experience strongly preferred.
- Proficiency in Microsoft Office Suite including strong Microsoft Excel skills.
- Strong organizational skills with exceptional attention to detail and accuracy.
- Excellent verbal and written communication skills.
- Ability to prioritize multiple responsibilities and meet deadlines in a fast-paced environment.
- Strong customer service problem-solving and conflict resolution skills.
- Ability to maintain confidentiality and handle sensitive financial information with discretion.
Required Skills:
Accounts Receivable Management Manage the full accounts receivable lifecycle from invoice issuance through payment collection. Monitor customer aging reports and proactively follow up on outstanding invoices through phone and email. Maintain positive professional relationships with clients while effectively managing past-due accounts. Research and resolve payment discrepancies short payments billing disputes and unapplied payments. Maintain detailed collection notes and accurate customer account records within NetSuite. Recommend accounts requiring escalation or additional collection efforts when appropriate.
