Applications & Business Analyst 2
Duluth, MN - USA
Job Summary
- Develop understanding of enterprise application software systems such as Product Lifecycle Management System HRIS Manufacturing Execution System & Enterprise Resource Planning in collaboration with solution partners.
- Configure or enhance the application system to meet business stakeholder requests.
- Participate in the coordination and functional knowledge transfer of capabilities released with new modules upgrades fixes or new installations for business stakeholders.
- Escalate issues when necessary with solution partners integrates with problem management and performs root cause analysis when necessary.
- Update existing documentation where available develop new documentation as required.
- Learn new systems and get required training from senior team members as in support of a Dev/Ops model.
- Participate in or conduct user acceptance testing including assisting in the development of user guides and reference materials.
- Assess business requirements and develop an understanding of business processes through interviews workshops or observation
- Document requirements using Agile practices Traceability Matrix requirements or similar standard tool(s)
- Use analytical thinking to improve or design new business processes; document process design and mapping including business rules and process flow impacts
- Develop test scenarios and cases for use in singular systems testing (involving only one application)
- Assist business partners with the selection and implementation of new vendors and software
- Partner with the Project Manager Program Managers Product Owners and/or the business community to ensure that project deliverables are met communicate regular status updates and actively assist in issue resolution and communication
- Document resource requirements and works to support complete project plans
- Other projects and duties as assigned
- Applications & Business Analyst 2 Essential Functions (In addition to the above)
- Responsible for application support to the user community for system capabilities fulfilling requests of moderate to high complexity.
- Facilitate the rollout of updates code deployments or bug fixes while adhering to Change Management processes to support the maintenance and continuous improvement of enterprise applications.
- Design and build custom solutions from low to medium complexity using existing technologies to bridge the gap between current state and future state processes.
- Ability to work with cross-functional teams interpret business needs or objectives and translate them into process and system requirements.
- Participate in or conduct end user training including development of user guides and reference materials
- Guide learning and adoption of new technologies through business partnerships
- Serve in the Project Manager role for smaller initiatives
- Maintain relationships with vendors partner teams and enterprise customers.
- Review the status of projects and issues with project leadership.
- Develop new processes and procedures to meet current challenges.
- Work independently to analyze and resolve system related problems.
- Bachelors degree Management Information Systems or relevant field of study; or equivalent combination of education and experience.
- 2 to 4 years work experience in an enterprise application support business analyst or development role
- Preference for work experience in a manufacturing/product development/service environment IT infrastructure/applications development/support delivering IT services to wide variety of business customers.
- Preference for work experience in or sales/marketing/service environment delivering learning management retail management point of sale or commerce system
- Familiar with application development standards software development lifecycle and working with Agile principles.
- Experience building and maintaining software solutions including ETL APIs / web services databases development and other methodologies.
- Familiarity with development tools in a Microsoft technology stack
- Strong analytical and problem-solving skills.
- Experience working in a team-oriented collaborative environment with the ability to manage multiple tasks and system support situations.
Our Benefits: Cirrus provides a range of exciting benefits including:
- Comprehensive Health Coverage: Medical vision dental with additional dependent coverage options
- Employer-Paid Coverages: Group term life short- and long-term disability insurance
- Flexible Spending Accounts:FSA and HSA offerings with company contributions to HSA
- Well-being:Calm Health Employee Assistance Program and wellness incentives through medical provider
- 401(k) Plan: Dollar-for-dollar match up to 5% after 90 days with 100% vesting at 1 year of service
- PTO: Various PTO plans starting at 100 hours accrued within the first year
- Additional Time off Benefits: Paid holidays 2 weeks of Paid Parental leave paid time for funeral leave and jury duty
- Career Development: Tuition reimbursement program and professional growth opportunities
- Exclusive Discounts: Cirrus Store partner and marketplace discounts available
- Community & Engagement: Company and employee clubs at various locations
These benefits are designed to support your well-being growth and enjoyment at Cirrus!
Other Duties
Please note that this job description is not designed to cover or contain a comprehensive listing of activities duties or responsibilities that are required of the employee for this position. Duties responsibilities and activities may change at any time with or without notice. Work beyond 40 hours per week may be required.
Cirrus is dedicated to a drug-free work environment promoting equal employment opportunity. Qualified applicants will receive consideration for employment without regard to race sex national origin color age disability religion pregnancy veteran status marital and family status sexual orientation receipt of public assistance genetic information or any other characteristic protected by applicable law.
Required Experience:
IC