Application Support Developer
Job Summary
We are seeking an experienced Web Application Developer to support the enhancement maintenance and ongoing development of a large-scale enterprise web application used by multiple public-sector agencies. This is a hands-on role within a collaborative Agile team environment focused on critical data-driven systems.
- Support a mission-critical web application used across multiple agencies
- Perform analysis development testing and debugging for enhancements and bug fixes
- Collaborate with developers stakeholders and business users to gather and validate requirements
- Work through backlog items user stories and application improvements
- Troubleshoot and resolve application issues in a production environment
- Assist with application maintenance and support activities
- Participate in Agile ceremonies (stand-ups sprint planning retrospectives)
- Support system documentation testing processes and issue resolution tracking
- Provide occasional end-user support and interaction
- Assist with reporting and batch process support as needed
- 3 years of experience in web application development or support
- Experience with application maintenance enhancements and bug fixing
- Strong troubleshooting and problem-solving skills
- Ability to analyze business requirements and translate them into technical solutions
- Experience working in Agile or Scrum environments
- Strong communication skills and ability to work with cross-functional teams
- Ability to manage multiple tasks in a fast-paced environment
- This role involves supporting a high-visibility mission-critical system
- Candidates must be comfortable working in a collaborative stakeholder-facing environment
- Experience supporting enterprise-level or multi-user systems
- Exposure to public sector government or justice-related systems
- Experience working with systems shared across multiple agencies
- Familiarity with SQL/databases and reporting tools
- Experience with backlog management tools (e.g. Jira Azure DevOps)
- Background in production support environments with direct user interaction
Required Skills:
Required Qualifications 3 years of experience in web application development or support Experience with application maintenance enhancements and bug fixing Strong troubleshooting and problem-solving skills Ability to analyze business requirements and translate them into technical solutions Experience working in Agile or Scrum environments Strong communication skills and ability to work with cross-functional teams Ability to manage multiple tasks in a fast-paced environment This role involves supporting a high-visibility mission-critical system Candidates must be comfortable working in a collaborative stakeholder-facing environment Preferred Qualifications Experience supporting enterprise-level or multi-user systems Exposure to public sector government or justice-related systems Experience working with systems shared across multiple agencies Familiarity with SQL/databases and reporting tools Experience with backlog management tools (e.g. Jira Azure DevOps) Background in production support environments with direct user interaction