Application Analyst II
Newton, MA - USA
Job Summary
Mass General Brigham relies on a wide range of professionals including doctors nurses business people tech experts researchers and systems analysts to advance our mission. As a not-for-profit we support patient care research teaching and community service striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.
Job Summary
Newton-Wellesley Hospital is seeking an Application Systems Analyst II to support a portfolio of clinical and business applications that help drive patient care operational services and administrative functions. This role serves as a key technical and solutions-focused resource partnering with hospital departments vendors and Information Systems teams to support maintain optimize and enhance hospital applications and related integrations.About the Role
Working with a high degree of independence the Analyst II troubleshoots application issues implements system improvements supports upgrades and contributes to new technology initiatives. The role also leads and coordinates small-to-medium projects participates in system implementations and integrations and helps ensure application solutions are reliable effective and aligned with the operational needs of Newton-Wellesley Hospital.
Key Responsibilities
Review system requirements and business processes; test debug and implement software solutions.
Develop and execute test plans and perform software quality assurance activities.
Provide ongoing support for software applications by identifying troubleshooting and resolving issues.
Train end users on software applications and develop end-user documentation.
Run reports update tables and complete tasks associated with the ongoing operation of the software environment.
Partner with hospital departments vendors and Information Systems teams to support application maintenance upgrades integrations and enhancements.
Lead and coordinate small-to-medium projects and participate in system implementations.
Participate in regular team meetings to discuss activities issues priorities and updates.
Qualifications
Education
- Bachelors degree in Information Systems required.
- Experience may be accepted in lieu of a degree.
Experience
- 23 years of experience in the development support or operation of software applications required.
Knowledge Skills and Abilities
- Strong oral and written communication skills.
- Strong interpersonal skills with the ability to communicate effectively with technical and non-technical audiences.
- Demonstrated analytical and problem-solving skills.
- Ability to learn quickly and adapt to changing priorities.
- Knowledge of Microsoft Office 365 and other common office productivity solutions.
- If utilizing Epic ability to obtain required certifications as outlined by program requirements.
Additional Job Details (if applicable)
- MondayFriday Eastern business hours required.
- Hybrid onsite flexible work model required including 12 onsite office days per week with flexibility based on business needs.
- Remote workdays require a stable secure quiet and compliant workstation.
Remote Type
Work Location
Scheduled Weekly Hours
Employee Type
Work Shift
Pay Range
$75275.20 - $109553.60/AnnualGrade
6EEO Statement:
Mass General Brigham Competency Framework
At Mass General Brigham our competency framework defines what effective leadership looks like by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance make hiring decisions identify development needs mobilize employees across our system and establish a strong talent pipeline.
Required Experience:
IC
About Company
Patients at Mass General have access to a vast network of physicians, nearly all of whom are Harvard Medical School faculty and many of whom are leaders within their fields.