API Technical Writer

We are seeking an experienced API Technical Writer to lead the creation maintenance and evolution of high-quality API documentation and supporting technical content. The ideal candidate combines strong technical writing expertise with a solid understanding of APIs software development environments and documentation best practices. This individual will be comfortable working independently partnering with technical stakeholders across the organization identifying documentation gaps and driving a strategic documentation roadmap that improves the developer experience and supports API adoption.

• Create maintain and continuously improve comprehensive API documentation including endpoints parameters authentication methods sample code error messages FAQs onboarding guides and release notes.
• Translate complex technical concepts API functionality and business use cases into clear accurate and user-friendly documentation for both internal and external audiences.
• Review existing documentation to identify gaps inconsistencies outdated content and opportunities for improvement.
• Develop and manage a documentation backlog and roadmap prioritizing initiatives that enhance usability adoption and overall documentation quality.
• Partner closely with software engineers service owners solution experts product stakeholders and other subject matter experts to gather information and ensure technical accuracy.
• Create tutorials implementation guides use-case documentation diagrams knowledge articles and other supporting content to facilitate API adoption and successful integrations.
• Develop eLearning materials training resources and video-based instructional content when appropriate.
• Collaborate with Marketing and other business teams to support technical sales collateral website content and developer-facing communications.
• Establish and promote documentation standards best practices and governance processes.
• Drive continuous improvements to the developer experience through effective content strategy and documentation planning.

• Proven experience as an API Technical Writer Technical Writer or similar role focused on software documentation.
• Demonstrated experience creating and maintaining API documentation for technical and developer audiences.
• Strong understanding of APIs web services software development concepts and integration workflows.
• Ability to understand technical architectures and translate complex information into concise easy-to-understand documentation.
• Experience working with developers architects product teams and other technical stakeholders to gather requirements and validate content.
• Exceptional written and verbal communication skills with excellent formal and technical English.
• Strong organizational skills and the ability to manage multiple projects and priorities independently.
• Experience assessing existing documentation identifying content gaps and developing documentation strategies and roadmaps.
• Ability to work proactively with minimal supervision and take ownership of documentation initiatives from planning through delivery.
• Experience creating tutorials onboarding materials knowledge base articles training content diagrams and related technical resources.
• Familiarity with documentation tools content management systems developer portals and documentation best practices.
• Strong stakeholder management collaboration and relationship-building skills.
• Detail-oriented mindset with a focus on accuracy consistency and quality.