APeX Access Application Analyst

Certain terms and conditions of employment for this position including the rate of pay benefits etc. are currently subject to negotiation with the appropriate union.

The APeX Cadence team falls under the Health IT department which is responsible for the maintenance and expansion of UCSFs electronic health record (Epic) and related technologies. The team supports Epic Cadence Referrals and Authorizations and MyChart Scheduling applications and workflows. The APeX Cadence Analyst applies acquired skills and professional clinical applications concepts to small to medium-sized projects of moderate scope and operates independently within a defined scope of responsibilities. The APeX Cadence Analyst position will report directly to the APeX Cadence Team Lead/Supervisor and up through the Patient Access Applications Manager.

Epic Cadence certification is required. Epic Referrals and Authorizations certification and MyChart certification must be achieved within 12 months of hire.

Department Overview

Health IT is responsible for the implementation maintenance and expansion of the clinical and business applications supporting UCSF Health hospitals practices affiliates and community partners. This includes the electronic health record Epic also known as APeX (Advancing Patient-Centered Excellence) which supports clinical patient access revenue cycle and operational functions across UCSF Health and its affiliates.

Health IT partners with clinical and business operations to support optimize and implement technology solutions that enable patient care access and health system operations.

Team members are expected to demonstrate and support UCSF Healths PRIDE Values in their work and interactions: Professionalism Respect Integrity Diversity and Excellence.

REQUIRED QUALIFICATIONS

• Bachelors degree in health care information technology computer science or related area and/or equivalent combination of experience/training.
• Two years of relevant work experience
• Epic Cadence certification
• Referrals and Authorizations certification must be achieved within 12 months of hire
• MyChart certification must be achieved within 12 months of hire
• Working knowledge of clinical applications systems and functions including development implementation user support maintenance and system testing and evaluation.
• Demonstrated problem-solving skills with the ability to quickly diagnose problems and develop multiple options for effective and timely resolution of issues and problems.
• Demonstrated interpersonal and customer-service skills to collaborate productively on a team and to provide training and support to clinical providers and staff.
• Detail-oriented with demonstrated organizational skills and the ability to manage time efficiently prioritize tasks set schedules and complete projects in a timely and cost-effective manner.
• Demonstrated skills in written and verbal communications with the ability to convey technical information to clinical users in a clear and concise manner.
• Working knowledge of departmental systems and procedures for documentation and reporting with the ability to perform tests and to analyze and interpret relevant data.
• Ability to work with senior staff and managers serving as a technical resource and providing advice and counsel on issues of functionality efficiency cost-effectiveness policy and performance.

REQUIRED CERTIFICATIONS

• Epic Cadence certification
• Referrals and Authorizations certification must be achieved within 12 months of hire
• MyChart certification must be achieved within 12 months of hire