Analyst

ABOUT M&C SAATCHI WORLD SERVICES

M&C Saatchi World Services is a full-service marketing company renowned for using commercial advertising to solve the worlds toughest challenges. World Services is a specialty branch of M&C Saatchi Group and we provide strategic communications behavior change and marketing support to Public Sector clients with special emphasis on the US Federal Government and State Local Tribal & Territorial leaders.

M&C Saatchi World Services US is seeking a highly analytical and intellectually curious Analyst. This role conducts research monitoring and analysis in support of communications outreach and stakeholder engagement initiatives transforming complex information into actionable insights that inform strategy strengthen decision-making and support mission objectives across diverse audiences and operating environments.

THE ROLE

M&C Saatchi World Services is seeking a detail-oriented and analytically minded Analyst to support performance measurement audience insights and data-driven decision-making across a diverse portfolio of federal programs.

Working closely with communications stakeholder engagement digital UX and program teams you will transform complex datasets into actionable insights that help optimize performance improve audience engagement and strengthen mission outcomes. You will play a key role in analyzing performance metrics identifying trends developing dashboards and delivering reporting that supports strategic planning and operational decision-making.

The ideal candidate combines strong analytical capabilities with excellent communication skills and the ability to translate data into meaningful narratives. They are comfortable working with structured datasets collaborating across multidisciplinary teams and providing insights that drive measurable improvements across communications outreach and engagement activities.

This is a hybrid role; however the ideal candidate will live in the District of Columbia Maryland and Virginia (DMV) region.

Key Responsibilities

Analyze performance data across communications outreach stakeholder engagement digital platforms and program activities.
Perform data analytics on quantitative and qualitative datasets to include visualizing key findings in charts or graphics.
Define track and evaluate key performance indicators audience segments and operational metrics that support organizational objectives.
Develop dashboards reports visualizations and performance summaries that communicate insights clearly to stakeholders and decision-makers.
Conduct trend analysis variance identification forecasting and performance assessments to support planning and continuous improvement efforts.
Analyze digital channel performance including web email social media audience engagement and campaign metrics.
Analyze social media performance across owned and paid channels evaluating audience growth engagement sentiment content performance platform trends and campaign effectiveness to generate actionable insights and optimization recommendations.
Perform open source and desk research in order to obtain audience insights market analytics and to identify research gaps.
Support the creation and implementation of formative research plans to understand target audiences.
Support the creation and implementation of evaluation strategies and activities.
Identify patterns opportunities inefficiencies and areas for optimization across programs and initiatives.
Collaborate with communications UX stakeholder engagement IT and governance teams to align measurement approaches with business and mission needs.
Support the development and refinement of KPI frameworks taxonomies reporting methodologies and data models.
Maintain data quality standards metadata integrity documentation and reporting consistency across analytics activities.
Prepare monthly quarterly and ad hoc reporting products executive summaries and performance insights.
Support automation and streamlining of reporting workflows where appropriate.
Translate quantitative findings into actionable recommendations that support strategic decision-making and program effectiveness.

Key Attributes

Experience working in primary research data analytics business intelligence performance measurement marketing analytics research or related analytical disciplines.
Strong analytical and quantitative reasoning abilities with the ability to interpret complex datasets and identify meaningful insights.
Experience developing dashboards reports visualizations and performance summaries for stakeholders and decision-makers.
Experience utilizing AI-assisted research media monitoring social listening and audience intelligence tools to support analysis and strategic recommendations.
Curiosity in technology landscape and how AI is changing communications.
Proficiency with analytics and business intelligence platforms such as Power BI Tableau Google Analytics or similar tools.
Strong understanding of KPI development segmentation analysis measurement frameworks and performance reporting.
Experience working with structured datasets reporting systems and data visualization methodologies.
Familiarity with SPSS SQL Python R or other analytical tools is preferred.
Ability to communicate technical findings clearly and translate data into compelling narratives and recommendations.
Strong attention to detail and commitment to data quality accuracy and consistency.
Experience collaborating across communications stakeholder engagement digital UX technical and program teams.
Strong organizational and project management skills with the ability to manage multiple reporting cycles and priorities simultaneously.
Experience supporting federal government public affairs stakeholder engagement digital communications or mission-driven programs is preferred.

Location: Hybrid able to commute regularly to the Washington DC office space.
Language Requirements: Fluent written and spoken English required.
Educational Requirements: BA/BS in Data Analytics Statistics Business Intelligence Computer Science Economics Applied Mathematics Marketing Analytics or a related field preferred.

Eligibility Requirements:
U.S. Citizenship: Must be a United States Citizen (required by government contract).
Clearance Eligibility: Must be able and willing to obtain a U.S. Government Secret or Top Secret security clearance immediately upon employment.
Background Screening: Must be willing to submit to a rigorous federal background investigation which includes an in-depth review of personal finances criminal history employment history and drug use.

WHY YOULL LOVE IT HERE

Work on impactful programs supporting federal and defense-related initiatives.
Collaborate with high-performing cross-functional teams across communications digital and analytics disciplines.
Opportunity to shape strategic public engagement initiatives at enterprise scale.
Flexible hybrid working environment.
Exposure to complex mission-driven stakeholder engagement challenges.
Career development opportunities within a fast-growing global organization.

WHAT YOU GET

• 12 weeks of full pay for primary caregivers and 6 weeks for secondary caregivers.

• Choice of three medical plans (HSA at $0 cost; EPO 75% employer funded; PPO 65% employer funded)

• 70% employer-funded dental and vision coverage

• Generous paid time off sick leave and company holidays including an office closure between Christmas & New Years

• 401(k) with 5% employer match

• Gym membership reimbursement and/or Wellhub subscription

• Mental health support through EAP and Self Space services

• Work from anywhere for up to 2 weeks per year (subject to approval)

• Social events happy hours professional development trainings etc.