Analyst I Customer SupportOperations

Overview

Who we are

Toyota does not offer support or sponsorship of job applicants for employment-based visas or any other work authorization for this role now or in the future. You must have the right to work in the United States and not require Toyota support or sponsorship for immigration-related employment (e.g. H-1B O-1 E-3 H-1B1 TN F-1 OPT F-1 STEM OPT F-1 CPT job flexibility benefits also known as I-140 or Adjustment of Status portability etc.) now or in the future. You should not apply for this role if you will require Toyota to assist with immigration support or sponsorship now or in the future.

Who were looking for

Toyotas Training & Development department is looking for a passionate and highly motivated Analyst.

The primary responsibility of this role is to provide expert support to TMMWV (Toyota West Virginia) worksites for the promotion of 3 Pillar activities- Standardized Work Ownership Maintenance and Point Management.

Reporting to the Training & Development Sr. Manager the person in this role will support the POLS (Production Off Line Support) objective to promote human development through the promotion of 3 pillar daily worksite management systems.

What youll be doing

• Support weekly and monthly 3 Pillar Obeyas through data collection and analysis of results

• Give coaching feedback to worksites on 3 pillar requirements

• Develop and deliver training content that supports the promotion of 3 Pillar initiatives

• Coordinate planning and support requests with regional 3 Pillar group and GPC

• Maintain weekly and monthly reporting for POLS group (FMDS- Floor Management Development System Cabbage Patch Scoring etc)

• Develop strategies that support Hoshin and OKR- Objectives and Key Results activities

What you bring

• B.S. /B.A. degree or 3 years of equivalent experience

• Certified 3 Pillar assessor or equivalent experience

• Bilingual Japanese/English speaking and written fluency

• Training content development experience

• FMDS knowledge

• Problem solving examples

Added bonus if you have

• Understanding of TPS (Toyota Production System)

• Toyota unit plant experience

• GPC- Global Production Center Audit experience

What well bring

During your interview process our team can fill you in on all the details of our industry-leading benefits and career development opportunities. A few highlights include:

• A work environment built on teamwork flexibility and respect

• Professional growth and development programs to help advance your career as well as tuition reimbursement

• Team Member Vehicle Purchase Discount.

• Toyota Team Member Lease Vehicle Program (if applicable).

• Comprehensive health care and wellness plans for your entire family

• Toyota 401(k) Savings Plan featuring a company match as well as an annual retirement contribution from Toyota regardless of whether you contribute (if applicable)

• Paid holidays and paid time off

• Referral services related to prenatal services adoption childcare schools and more

• Tax Advantaged Accounts (Health Savings Account Health Care FSA Dependent Care FSA)

Belonging at Toyota

Our success begins and ends with our people. We embrace all perspectives and value unique human experiences. Respect for all is our North Star.

Applicants for our positions are considered without regard to race ethnicity national origin sex sexual orientation gender identity or expression age disability religion military or veteran status or any other characteristics protected by law.

Have a question need assistance with your application or do you require any special accommodations Please send an email to .