Analyst, Commercial Services Administration
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Job Summary
Overview
Who we are
Collaborative. Respectful. A place to dream and do. These are just a few words that describe what life is like at Toyota. As one of the worlds most admired brands Toyota is growing and leading the future of mobility through innovative high-quality solutions designed to enhance lives and delight those we serve. Were looking for talented team members who want to Dream. Do. Grow. with us.
An important part of the Toyota family is Toyota Financial Services (TFS) the finance and insurance brand for Toyota and Lexus in North America. While TFS is a separate business entity it is an essential part of this world-changing company- delivering on Toyotas vision to move people beyond whats possible. At TFS you will help create best-in-class customer experience in an innovative collaborative environment.
Toyota does not offer support or sponsorship of job applicants for employment-based visas or any other work authorization for this role now or in the future. You must have the right to work in the United States and not require Toyota support or sponsorship for immigration-related employment (e.g. H-1B O-1 E-3 H-1B1 TN F-1 OPT F-1 STEM OPT F-1 CPT job flexibility benefits also known as I-140 or Adjustment of Status portability etc.) now or in the future. You should not apply for this role if you will require Toyota to assist with immigration support or sponsorship now or in the future.
Who were looking for
ToyotasCommercial ServicesDepartment is looking for a passionate and highly motivated Commercial Services Administration Analyst.
The primary responsibility of this role is to provide superior customer service to our dealers and the Field Sales this role you will collect and process all loan payments and wholesale charges by their respective due date while reporting status to management.
Reporting to the Commercial Services Administration Supervisor the person in this role will support the Commercial Services departments objective to be responsible for the daily activity of the wholesale dealer portfolio.
What youll be doing
Reviewing daily activities of the Commercial Services Portfolio to ensure systems accurately reflect all loans and charges.
Ensuring suspense items and loan exceptions are researched and processed/resolved in a timely manner.
Collecting and processing all payments related to dealer wholesale and commercial loans.
Ensuring wires are processed to the dealers in accordance with policies and procedures and are completed in a timely manner.
Obtaining approvals and maintaining appropriate documentation to file accordingly.
Reporting heightened risks or unusual situations to management and appropriate parties.
Responding to dealer questions via phone calls and shared inbox within department expectations.
What you bring
Bachelors degree in finance business administration or related fields or 2 years of related professional experience in banking or auto finance.
Experience in process improvement report creation and ad hoc projects that add value to the department and/or company.
Strong attention to detail problem-solving and task management skills with the ability to maintain accuracy focus and composure in fast-paced high-volume environments.
Strong professionalism and communication skills both verbal and written.
Ability to have good follow-through on requests for information/support with strong time management.
Know when to escalate issues and can clearly explain situations and provide recommendations to management in a timely fashion.
Added bonus if you have
Previous experience with DataScan / On-Site systems such as Wholesale Intelligence (WI) and Audit Intelligence (AI).
Intermediate to advanced proficiency in Microsoft Office Suite with a focus on Excel including experience with formulas pivot tables and macros.
What well bring
During your interview process our team can fill you in on all the details of our industry-leading benefits and career development opportunities. A few highlights include:
A work environment built on teamwork flexibility and respect
Professional growth and development programs to help advance your career as well as tuition reimbursement
Team Member Vehicle Purchase Discount
Toyota Team Member Lease Vehicle Program (if applicable)
Comprehensive health care and wellness plans for your entire family
Toyota 401(k) Savings Plan featuring a company match as well as an annual retirement contribution from Toyota regardless of whether you contribute (if applicable)
Paid holidays and paid time off
Referral services related to prenatal services adoption childcare schools and more
Tax Advantaged Accounts (Health Savings Account Health Care FSA Dependent Care FSA)
Belonging at Toyota
Our success begins and ends with our people. We embrace all perspectives and value unique human experiences. Respect for all is our North Star.
Applicants for our positions are considered without regard to race ethnicity national origin sex sexual orientation gender identity or expression age disability religion military or veteran status or any other characteristics protected by law.
Have a question need assistance with your application or do you require any special accommodations Please send an email to .
Required Experience:
IC
