Allocation & Customer Service Manager

Growing Private Baby Apparel & Product Company seeking a talented Allocation/Customer Service Manager. This is a newly created role that monitors and reviews customer orders inventory and anticipates issues in advance to maximize timely order fulfillment and compliance. This position will work with Sales Production Logistics and Customer Service. Key responsibilities include: Order Management Order Allocation Review by Account Retailer Order Management Sales Partnership Shipping & On-time Delivery. Position will report to the President. Great family culture been in business 70 years. Hybrid work situation. Come be a part of a great company that values its people!

• Must have BS/BA Degree
• Must have 5 years customer service/supply chainexperience working with all aspects of the company to meet customer needs.
• Must have strong organizational skills detailed oriented ability to prioritize self starter strong follow-up skills problem solver and excellent communication skills
• Strong computer skills - especially Excel - Pivot tables Vlookup/xlookup inventory reporting
• Easy location when using public transportation into NYC
• Compensation: $80k - $90K hybrid role

Required Skills:

Customer Service ManagementAllocations