AligneETRM Platform Support Engineer

Location: Houston Texas (Hybrid at least 3 days onsite/week). For the first 3 months for onboarding client may ask that the consultant comes in 5 days a week.

Visa Sponsorship: We offer sponsorship under specific treaty-based U.S. work visas including TN and E-2 (for eligible Canadian Mexican and French citizens). We do not support or transfer other visa types (e.g. H-1B). 

We are looking for an US Energy - Aligne/ETRM Specialist to join our team as a consultant and support one of our clients in the power and energy industry.

The consultant will play a key role in supporting the transition from Aligne to Orchestrade providing day to day production and operational support throughout the implementation.

As a functional and technical subject matter expertise for the FIS Aligne Energy Trading and Risk Management (ETRM) platform the consultant will act as a primary liaison between frontend commercial trading desks middle-office risk management backend financial accounting and internal IT delivery teams. The position is responsible for day-to-day production support system configuration functional specifications mapping and driving critical platform transformations or version upgrades.

FIS Aligne / ETRM Technical Support

Provide L2/L3 technical and functional production support for FIS Aligne/ETRM applications supporting commodity trading risk management scheduling settlements and back-office operations.

Key Responsibilities

• Provide 247 production support incident triage troubleshooting escalation and resolution in accordance with SLAs.
• Support the complete commodity trade lifecycle including trade capture amendments positions scheduling nominations confirmations settlements invoicing risk valuation and P&L.
• Troubleshoot FIS Aligne application issues configuration problems data discrepancies workflow errors batch failures and application performance issues.
• Use SQL/Oracle to investigate trades positions transactions reference data settlements and production data issues.
• Perform Unix/Linux troubleshooting log analysis process monitoring shell scripting and file-system investigation.
• Monitor and troubleshoot EOD/EOM batch jobs Control-M/Autosys processes scheduled tasks and dependent workflows.
• Support integrations using REST/SOAP APIs XML/JSON SFTP messaging and file-based interfaces between ETRM and downstream/upstream systems.
• Investigate market-data pricing curve position valuation MTM and P&L discrepancies.
• Perform root-cause analysis (RCA) problem management incident reviews and implement permanent corrective actions.
• Coordinate with traders risk scheduling settlements accounting developers DBAs infrastructure teams and FIS/vendor support.
• Manage ServiceNow incidents problems changes releases and production deployments following ITIL/change-management processes.
• Support application upgrades patches releases testing and production validation.
• Create technical documentation knowledge articles support procedures and provide user/vendor communication.

Qualifications :

Required Skills

• FIS Aligne / ETRM
• Commodity/Energy Trading & Trade Lifecycle
• Production/Application Support L2/L3
• SQL Oracle Unix/Linux Shell Scripting
• Batch Processing / Control-M / Autosys
• REST/SOAP APIs XML/JSON SFTP
• Market Data Risk P&L Valuation Settlements
• ServiceNow / ITIL
• Incident Problem Change & Release Management
• Root Cause Analysis and troubleshooting
• Strong communication and stakeholder-management skill

Preferred: Experience supporting energy/commodity trading environments physical and financial commodities EOD/EOM processing application upgrades automation using Python/Shell and vendor management.

Companys Benefits

At Talan we invest in our employees well-being and empower them with benefits including:

• Competitive salary between USD $110000 - US$140000
• 401(k) retirement plan with company matching
• 15 days of paid vacation per year at hire and up to 27 according to seniority (annual untaken vacation days are cashed out)
• 8 paid holidays 5 sick days 2 personal days per year
• Company health dental and vision insurance plans FSA
• Voluntary STD and LTD
• Commuter/transit benefits

All your information will be kept confidential according to EEO guidelines.

Remote Work :

No

Employment Type :

Full-time