AIML Data Operations Senior Manager, Communications, Engagement and Learning & Development

Imagine what you could do here. At Apple great ideas have a way of becoming great products services and customer experiences very quickly. Would you like to contribute to the advancement of products and services that redefine human-computer interaction and work with the people who build the intelligent assistant that helps hundreds of millions of people get things done - just by asking Can you build high-performing teams and inspire the Apple vision of excellence Bring passion and dedication to your job and theres no telling what you could AIML Data Operations team is dedicated to technology with a primary focus on enhancing the customer experience. The Head of Communications Engagement and Learning u0026 Development is responsible for shaping the organizations internal communications employee engagement and learning strategy. Working closely with executive leadership the People team and business leaders this role builds a high-performance culture by ensuring employees are informed connected empowered and continuously developing the skills needed to support business growth and innovation. The successful candidate will combine expertise in organizational communications change management talent development and employee experience to foster an agile inclusive and collaborative workplace within a fast-paced technology environment.

This role is responsible for developing and executing an integrated strategy across three critical pillars: internal communications employee engagement and learning u0026 development. You will combine expertise in organizational communications change management talent development and employee experience to foster an agile inclusive and collaborative workplace. Success in this role means employees across the AIML Data Operations organization feel informed about business priorities engaged in their work and supported in their growth.

Shape and deliver an internal communications strategy that keeps employees connected to the organizations mission and strategic prioritiesnCraft executive messaging company-wide announcements and employee campaigns that inspire and informnDesign employee engagement programs including listening strategies such as surveys and focus groups that strengthen culture and retentionnBuild a company-wide learning and development strategy including leadership development onboarding and technical or professional learning pathwaysnManage the digital tools and platforms from intranet and collaboration platforms to LMS systems that bring these programs to lifenPartner with executive leadership and People Business Partners to align communications engagement and learning strategies with evolving business objectivesnLead change communication planning for organizational transformation initiatives ensuring clarity and consistency across all channelsnOwn the cadence and content strategy for town halls leadership forums newsletters and other recurring communication touchpointsnAnalyze engagement survey data and translate findings into concrete action plans in partnership with people leadersnDesign and scale leadership development programs for emerging leaders managers and senior executivesnBuild onboarding experiences that accelerate new employee integration and time to productivitynEstablish and maintain learning pathways spanning technical professional and leadership skill developmentnChampion continuous learning through mentoring coaching and communities of practicenMeasure the effectiveness of engagement and learning initiatives using business and performance metrics and adjust strategy accordinglynCollaborate cross-functionally with the People team communications and business leaders to ensure a consistent employee experience across the organizationnServe as a trusted advisor to leadership on culture communication and workforce readiness

Bachelors degree in Communications Human Resources Organizational Psychology Business Learning u0026 Development or a related fieldn10 years of progressive experience in internal communications employee engagement organizational development or learning and development including 5 years in a senior leadership rolenExperience within a high-growth technology software engineering or digital organization with demonstrated success leading enterprise-wide change and transformation initiativesnExpertise in internal communication strategies and digital communication platforms along with knowledge of learning management systems (LMS) and digital learning technologiesnStrong understanding of change management methodologies and experience using employee engagement and survey platformsnStrategic thinking business acumen and exceptional written and verbal communication skills with executive presence and the ability to influence stakeholdersnFamiliarity with AI-powered learning tools collaboration technologies and people analyticsnStrong project and program management capabilitiesnStrong coaching and mentoring abilitiesnEmotional intelligence and relationship-building skillsnA data-driven approach to decision-makingnAn innovation and continuous improvement mindsetnAbility to thrive in fast-paced rapidly evolving environments

Masters degree or relevant professional certifications in a related field