AI Engineer DevOps & Application Support
Louisville, KY - USA
Job Summary
At GE Appliances a Haier company we come together to make good things for the fastest-growing appliance company in the U.S. were powered by creators thinkers and makers who believe that anything is possible and that theres always a better believe in the power of our people and in giving them the freedom to explore discover and build good things together.
The GE Appliances philosophy backed by three simple commitments defines the way we work invent create do business and serve our communities:we come togetherwe always look for a better way andwe create possibilities.
Interested in joining us on our journey
We are seeking a collaborative self-motivated and detail-oriented DevOps & Application Support Engineer to join our AI Platform engineering this role the ideal candidate will be the primary owner of the DevOps maintenance and support for our in-house developer and user tools specifically Open Web UI (serving 2500 production users).This is an incredible opportunity for a technical resource looking to build a strong foundation in modern cloud infrastructure automation and AI tooling. While the primary focus of the role will be environment management triaging issues and keeping our platforms running smoothly the DevOps & Application Support Engineer will also have an opportunity to actively contribute to core AI Platform development as workload bandwidth allows.
Essential Responsibilities:
- Open Web UI Lifecycle & Environment Management: Maintain our in-house fork for Open Web UI. Pull and test the latest community updates and manage deployments across our Dev and Prod environments (supporting 2500 active users in Prod).
- Support Triage & Operations: Own the end-to-end technical support lifecycle for Open Web UI. This includes infrastructure troubleshooting monitoring triaging user-reported bugs and coordinating issue resolution.
- AI Platform Development: contribute directly to the development of our broader AI Platform writing code and collaborating with senior engineers.
- Continuous Integration & Delivery (CI/CD): Maintain and optimize pipelines to automate the build testing and deployment of updates to our managed applications.
- Collaboration & Agile Practices: Work closely with the AI Platform engineering team. Actively participate in Agile ceremonies including daily stand-ups sprint planning and retrospectives.
MinimumQualifications:
- Bachelors degree in Computer Science Software Engineering Information Technology or a related field (or equivalent hands-on experience)
- 3years of experience in software engineering systems administration DevOps or technical support
- Version Control Proficiency: Practical experience using Git/GitHub including managing branches merging and handling forks of open-source projects
- Containerization Basics: Basic understanding of Docker and deploying containerized applications
- Multi-Environment Management: Familiarity with deploying applications across separate lifecycles (Dev QA Prod)
- Strong Troubleshooting Skills: Excellent analytical skills with a passion for triaging infrastructure issues and resolving user support requests
- Communication & Collaboration: Strong interpersonal skills to interface directly with internal users and collaborate effectively within an Agile team
Preferred Qualifications:
- Basic scripting or programming skills (e.g. Python Bash JavaScript/)
- Exposure to cloud platforms such as AWS or Google Cloud
- Understanding of basic networking security concepts and database management (SQL/NoSQL)
- Experience with monitoring and logging tools (e.g. Prometheus Grafana Splunk) to track application health
Our work is centered on our People and Culture as reflected in our Zero Distance philosophy and we recognize the importance of reaffirming our commitment to inclusion and diversity (I&D). This underscores our commitment to fostering an environment where every individual feels valued connected and empowered to contribute while positioning our organization to adapt seamlessly to the evolving needs of our workforce and communities.
This reflects our dedication to creating solutions that: Empower colleagues by fostering an environment where all voices are heard valued and encouraged to contribute. Strengthen communities where we live and work. Reinforce a culture of belonging purpose and engagement. Reflect the diversity of the communities we serve through our workforce products and practices.
By further embedding Zero Distance into our People and Culture framework we will continue to build a deeply connected organization. We are cultivating a culture of engagement belonging and connection because while attracting new talent remains a priority retention is a cornerstone of our strategy.
GE Appliances is a trust-based organization. It is important we offer our employees the flexibility they need to do their best work while balancing the needs of the business and individuals. When you join GE Appliances you will have the opportunity to work with your leader to create a flexible work arrangement that balances the needs of the individual team and organization.
GE Appliances is an Equal Opportunity Employer. Employment decisions are made without regard to race color religion national or ethnic origin sex sexual orientation gender identity or expression age disability protected veteran status or other characteristics protected by law.
GE Appliances participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S
If you are an individual with a disability and need assistance or an accommodation to use our website or to apply please send an e-mail
Required Experience:
IC