AI Developer, IT Operations
Job Location:
Houston, MS - USA
Monthly Salary:
Posted:
Application Deadline:
Vacancies:
Job Summary
Job Summary
The AI Developer for IT Operations will build AI-powered tools to enhance the reliability security and efficiency of the colleges IT infrastructure supporting academic and administrative operations.
ESSENTIAL FUNCTIONS
Develop configure and tune AI capabilities within IT operations platforms for anomaly detection predictive maintenance and automated incident response.
Develop and maintain the data flows that make IT operations data usable by AI monitoring and analysis tools including collection standardization and processing.
Connect detections to automated response actions and IT service management workflows including incident routing classification and resolution.
Integrate AI into monitoring tools supporting LMS student portals and campus networks.
Support high-availability requirements during peak academic periods adjusting detection thresholds ahead of known peaks so alert volume stays actionable.
Analyze operational data to identify trends correlations and capacity constraints that inform infrastructure planning and reliability improvements.
Perform ongoing maintenance testing and review of deployed AI tools to ensure continued accuracy as infrastructure and usage patterns evolve; troubleshoot and resolve tool and configuration issues as they arise.
Design dashboards and visualizations that communicate system health anomaly trends and incident patterns to IT and academic technology stakeholders.
Partner with infrastructure service desk and academic technology teams to turn operational pain points into working tools and support adoption.
Document technical designs workflows and standard operating procedures for AI-enabled IT operations tools.
Perform other duties tasks and assignments as required.
QUALIFICATIONS
Education & Experience
Bachelors degree in computer science or related field required
Masters degree preferred
3 years experience in development with a strong background in Python (API integration data processing and automation scripting) required
Experience in higher education IT or with AIOps tools preferred
Licensing & Certification
Valid Texas Driver License
Special Skills
MS Office Programs
Information Management Systems
Competencies
Delivering High Quality Work
Accepting Responsibility
Serving Customers
Supporting Organizational Goals
Driving Continuous Improvement
Acting with Integrity
Thinking Critically
Managing Change
Communicating Effectively
Working Conditions
General Office. Must be able to perform all job requirements with or without reasonable accommodations; remain in a stationary position during shift; move items weighing up to 25 pounds; position self to operate job equipment; apply established protocols in a timely manner. Must access input and retrieve information from technology devices; communicate with others to accomplish job requirements. May be required to work after hours to include weekends and holidays.
SECURITY SENSITIVE: This job class may contain positions that are security sensitive and thereby subject to the provisions of Texas Education Code 51.215
The Organization
Houston City College (HCC) is composed of 14Centers of Excellence and numerous satellite centers that serve the diverse communities in the Greater Houston area by preparing individuals to live and work in an increasingly international and technological society. HCC is one of the countrys largest single-accredited open-admission community colleges offering associate degrees certificates workforce training and lifelong learning opportunities.
The Team
Play a central role at HCC as you keep our everyday operations running like clockwork. Youll get the chance to make things happen and work closely with inspiring leaders across different parts of the institution. Whether your role is supportive administrative financial or something else youll be part of a dynamic team that not only provides HCC students with cutting-edge academic and career tools it also takes care of its people.
Location
Houston is a city with limitless possibilities:
- Fourth-largest city in the U.S. and home to 54 Fortune 500 companies second only to New York Citys 55.
- Approximately 145 languages are spoken here.
- Overall after-taxes living costs are 5.6 percent below the average for all 308 urban areas recently surveyed.
- Houston is a major-league sports town and dont forget the annual Houston Livestock Show & Rodeo.
- The weather is great! Mild winters ensure that outdoor activities can be enjoyed year-round.
- World-renowned medical care. The Houston metro area has long been known for its first-rate healthcare system with many Houston area hospitals consistently ranking among the nations top institutions.
- With over 150 museums and cultural institutions in the Greater Houston area museums are a large part of Houstons cultural scene.
- Houston is theCulture & Culinary Capital of Texaswith more than 7500 restaurants and eating establishments covering 60 cuisines.
If this sounds like the role for you and youre ready to join an amazing team please apply right away.
EEO Statement
Houston City College does not discriminate on the bases of race color religion sex gender identity and expression national origin age disability sexual orientation or veterans status. The following person has been designated to handle inquiries regarding the non-discrimination policies:
Sandra B. Jacobson J.D. . SHRM-SCPInterim Director of EEO and Compliance & Title IX Coordinator
Office of Equal Opportunity and Title IX
PO Box 667517
Houston TX 77266
HCC values its employees and their contributions promotes opportunities for their professional growth and development and provides a positive working and learning environmentthat encourages involvement innovation and creativity.
Individuals with disabilities who require special accommodations to interview should contact .
Required Experience:
IC
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