Agent Support Specialist

4 Corner Resources is seeking an Agent Support Specialist to support a high growth real estate brokerage partner. This role focuses on delivering a smooth accurate and supportive experience for real estate agents from their first day forward. The Agent Support Specialist plays a key role in helping agents feel prepared confident and supported as they begin and grow their business.

Location: Onsite in Lake Mary FL
Contract: 3-6 months with intent to convert perm.
Rate: $20-22/hr
Schedule:Tues- Saturday 9:00 AM- 6:00 PM withSunday and Monday off.

Agent Support Specialist Key Responsibilities:

• Manage the full onboarding lifecycle for newly affiliated agents.
• Prepare distribute and process onboarding documentation including Independent Contractor Agreement materials.
• Review submitted documents for completeness and compliance following up with agents to resolve missing or incorrect information.
• Partner with broker and internal teams to support licensing requirements MLS access and affiliations.
• Provide real time phone support to explain processes and resolve issues efficiently.
• Troubleshoot basic technology and platform issues and coordinate with vendors or internal teams when needed.
• Contribute to team goals related to onboarding speed accuracy and agent satisfaction.

Agent Support Specialist Qualifications and Skills:

• One to two years of experience in customer support onboarding call center concierge or technical support.
• Real estate administrative or brokerage operations experience preferred.
• Strong task management skills with the ability to support multiple onboarding workflows at once.
• High attention to detail with documentation review data entry and compliance tasks.
• Clear professional communication skills across phone email chat and video.
• Ability to work independently while collaborating with cross functional partners.
• Comfortable managing high volumes while staying organized and composed.
• Willing and able to learn new systems and troubleshoot unfamiliar tools quickly.

4CR3