Aftermarket Specialist

Position Definition / DetailAftermarket Specialist position with primary duties which include but are not limited to:contact for customers seeking parts or services available from OBrien Equipment have current product and services knowledge for fielding questions providing recommendations and offering solutions for customer needsongoing training as needed for staying current of said product knowledge and for effective use of the latest software needed for certain productsquote generation for said products and services along with timely customer communication and follow-upmaintenance of customer contacts and sales efforts in a professional manner for recall accuracy and reference for OBrien Equipmentorder fulfillment: processing orders submitting required project paperwork factory communications management of any ship product defect or warranty issues tracking/maintaining of stocked parts inventory for the Nashville officeperform general office housekeeping tasks as neededmust be able to perform position requirements with limited supervisionother duties falling within the reasonable scope of the position as needed