AEM Telecom

Job Description
Infosys is seeking an Associate Engagement Managerfor its Telecom vertical. The person will lead client interfaces within the assigned account scope and along with the Engagement Manager and Senior Engagement Manager build and execute the account plan for client management. The Associate Engagement Manager typically manages a single account or a sub-portfolio within a larger account with an indicative annual book of business of approximately $10M-$30M.

Key Responsibilities
Client Relationship Management & Business Development
Lead client relationships within the assigned account scope.
Build and grow a portfolio of business opportunities.
Lead the opportunity management cycle: Prospect Evaluate Propose and Close.
Develop and execute account growth plans in partnership with the Client Partner and Senior Client Partner.
Identify qualify and pursue new business opportunities within the account.
Client Delivery Assurance
Collaborate with delivery stakeholders to ensure fulfillment of all client commitments.
Work closely with Delivery Managers to address delivery resource or operational challenges.
Drive alignment between client expectations and delivery outcomes.
Support account governance and client satisfaction initiatives.
Account Growth & Governance
Support account planning relationship mapping and opportunity prioritization.
Drive adoption of Infosys solutions and services within the account.
Participate in proposal development presentations and commercial discussions.
Contribute to revenue growth and account expansion strategies.
Stakeholder Management
Build and maintain strong relationships with client stakeholders.
Collaborate with internal sales consulting delivery and practice teams.
Act as a trusted advisor to clients while representing Infosys capabilities and value proposition.

Required Qualifications
Bachelors degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education and 7 years of experience with strong sales/relationship management/account management experience.
Experience selling IT Services Digital Transformation Consulting or Managed Services to Telecom industry clients.
Demonstrated track record of managing and growing client relationships.
Experience in opportunity identification solution positioning proposal creation and deal pursuit.
Strong communication presentation negotiation and stakeholder management skills.
Experience managing complex engagements involving multiple stakeholders.
Hands-on experience creating and leading proposal presentations.
Candidates authorized to work for any employer in the United States without employer-based visa sponsorship are welcome to apply. Infosys is unable to provide immigration sponsorship for this role at this time

Preferred Qualifications
MBA or equivalent advanced degree.
Knowledge of telecom industry business processes and market dynamics.
Demonstrated experience managing Telecom industry accounts
Experience with large-scale IT services consulting or digital transformation engagements.
Experience working within a Global Delivery Model.
Experience managing geographically distributed teams.
Proven success supporting growth within an existing client relationship.

Benefits

Along with competitive pay as a full-time Infosys employee you are also eligible for the following benefits:

• Medical/Dental/Vision/Life Insurance
• Long-term/Short-term Disability
• Health and Dependent Care Reimbursement Accounts
• Insurance (Accident Critical Illness Hospital Indemnity Legal)
• 401(k) plan and contributions dependent on salary level
• Paid holidays plus Paid Time Off

About Us
Infosys is a global leader in next-generation digital services and consulting. We enable clients in more than 50 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills expertise and ideas from our innovation ecosystem.

EEO
Infosys provides equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy childbirth or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability.

Additional Required Qualifications
Bachelors degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education.
This position may require relocation and/or travel to work/project location.
Candidates authorized to work for any employer in the United States without employer-based visa sponsorship are welcome to apply. Infosys is unable to provide immigration sponsorship for this role now or in the future.