Advancement Data and Analytics Manager

The Indian River State College Foundation is seeking an Advancement Data & Analytics Manager to lead data management reporting and analytics efforts that support fundraising and donor engagement initiatives. This position plays a critical role in maintaining data integrity delivering strategic insights and helping drive philanthropic success through informed decision-making.

Join a mission-focused team dedicated to expanding educational opportunities and transforming lives throughout our community.

Indian River State College is a leading public institution on Floridas Treasure Coast serving students across multiple campuses in four counties. We are committed to academic excellence innovation and community engagement offering associate and bachelors degrees workforce training and continuing education programs that meet the needs of our region.

At The River we believe every students and every employees story matters. We value the diverse perspectives experiences and talents that come together across our campuses creating a learning environment and workplace that is supportive inclusive and inspiring.

With flexible learning options online on campus and hybrid we meet students where they are and prepare them for real-world success. Programs like the Promise Program expand access by providing eligible students with tuition-free opportunities ensuring every learner has the chance to thrive.

When you join Indian River State College you become part of a collaborative and mission-driven community where your work makes a meaningful impact. Here your role is more than a job; its an opportunity to shape futures support student success and contribute to a college that is changing lives every day.

We are committed to supporting the well-being and professional growth of our employees through a comprehensive and competitive benefits package:

• Health & Wellness: Medical dental and vision coverage; flexible spending accounts; life insurance; supplemental plans; and an Employee Assistance Program (EAP)
• Affordable Coverage: PPO and HMO options starting at approximately $50/month for individual coverage and $180/month for family coverage
• Retirement Security: Florida Retirement System (FRS) participation plus optional tax-deferred annuities and Roth 403(b) plans
• Work-Life Balance: Generous paid vacation personal and sick leave
• Perks & Discounts: Reduced rates on services and access to local attraction discounts
• Growth & Development: Professional development opportunities leadership training and career advancement pathways

JOB SUMMARY:

Under general supervision this position oversees advancement data reporting analytics donor systems and related processes for the Indian River State College Foundation. The Advancement Data & Analytics Manager is the primary administrator of the Foundations constituent relationship management (CRM) system and supports fundraising donor relations alumni engagement scholarships grants and Foundation operations through accurate data and reporting.

Reporting to the Foundation Endowment Manager this position manages and improves advancement technology maintains data standards creates reports and dashboards analyzes donor and fundraising data and supervises the Data Analyst/Donor Manager. The role works closely with Foundation staff finance information technology and College departments to improve data quality streamline processes and support informed decision-making.

SPECIFIC DUTIES AND RESPONSIBILITIES:

• Manage the administration configuration maintenance and effective use of the Foundations donor database and related advancement technologies including Blackbaud Raisers Edge NXT and iWave.
• Establish and maintain data standards business rules documentation and procedures that promote accurate consistent secure and confidential constituent and philanthropic records.
• Monitor data quality; conduct routine audits duplicate review data cleansing and corrective projects; and recommend process improvements.
• Develop and maintain standard and ad hoc reports executive dashboards and key performance indicators for fundraising donor engagement pipeline activity campaign performance stewardship scholarships and Foundation operations.
• Analyze donor trends giving patterns retention acquisition campaign outcomes and portfolio activity to identify opportunities and support fundraising planning.
• Prepare reports and data presentations for Foundation leadership the Board of Directors development staff College administration and other authorized stakeholders.
• Coordinate database enhancements integrations imports exports testing upgrades user access and vendor support in collaboration with College information technology personnel and external partners.
• Support gift and pledge reporting constituent coding campaign-fund-appeal structures reconciliation processes and related advancement workflows in coordination with Foundation finance and advancement services staff.
• Support prospect identification segmentation capacity and affinity analysis portfolio assignments moves management and fundraiser performance reporting.
• Partner with development officers to maintain accurate prospect records monitor movement through the cultivation and solicitation cycle and strengthen portfolio management practices.
• Create and maintain analytical tools and reports that help prioritize prospects evaluate portfolio effectiveness and measure progress toward fundraising goals.
• Ensure advancement data practices comply with donor privacy expectations Foundation policies records requirements and applicable laws and regulations.
• Train Foundation and Institutional Advancement staff on database procedures reporting tools data standards and appropriate system use.
• Supervise coach and evaluate the Data Analyst/Donor Manager; establish performance expectations and support ongoing professional development.
• Collaborate with Foundation staff College departments and external stakeholders to support projects requiring advancement data analytics or reporting
• Complete all other related duties and responsibilities as assigned.

QUALIFICATIONS KNOWLEDGE AND SKILL REQUIREMENTS:

• Bachelors degree from an accredited institution in business data analytics information systems nonprofit management finance or a related field.
• Minimum of three (3) years of progressively responsible experience in advancement services fundraising operations CRM or database administration reporting business intelligence or data analytics.
• Experience administering a constituent relationship management system or other complex relational database including data standards queries imports exports and reporting.
• Experience developing dashboards reports performance measures or data visualizations for operational and management decision-making.
• Advanced proficiency in Microsoft Excel including formulas pivot tables data validation and analysis of large data sets.
• Knowledge of data governance data quality confidentiality and appropriate handling of sensitive constituent and financial information.
• Strong analytical problem-solving organizational and project-management skills with the ability to manage multiple priorities and meet deadlines.
• Excellent written and verbal communication skills including the ability to explain technical information to nontechnical users.
• Ability to work independently and collaboratively with staff leadership vendors and College stakeholders.
• Experience supervising training or leading the work of others

PREFERRED QUALIFICATIONS:

• Experience with Blackbaud Raisers Edge NXT including database view web view queries exports lists dashboards and related integrations.
• Experience with iWave or another prospect research and wealth-screening platform.
• Experience in higher education advancement a college or university foundation or nonprofit fundraising operations.
• Knowledge of donor lifecycle management moves management gift administration fundraising metrics and prospect development practices.
• Experience with AI Power BI Tableau Microsoft Power Query or comparable reporting and visualization tools.

PHYSICAL DEMANDS:

This position classifies the physical exertion requirements as ability to sit stand and walk for extended periods; as light work involving lifting no more than 25 pounds at a time with frequent lifting or carrying of objects weighing up to 10 pounds. Even though the weight lifted may be very little a job is in this category when it requires a good deal of walking or standing or when it involves sitting most of the time with some pushing and pulling of arm or leg controls. To be considered capable of performing a full or wide range of light work you must have the ability to do substantially all of these activities. If someone can do light work we determine that he or she can also do sedentary work unless there are additional limiting factors such as loss of fine dexterity or inability to sit for long periods of time.

ADDITIONAL EXPECTATIONS:

Requirements are representative of minimum levels of knowledge skills and/or abilities. To perform this job successfully the employee must possess the abilities or aptitudes to perform each duty proficiently. Additionally all employees of the College are expected to maintain professional standards of communication able to learn and apply new technology and abide by all policies and procedures. Continued employment remains on an at-will basis.

This description is intended to indicate typical kinds of tasks and levels of work difficulty that will be required of positions given this title and shall not be construed as declaring every specific duty and responsibility of the particular position. This job description is not intended to be a contract for employment and the employer reserves the right to make any necessary revisions to the job description at any time without notice.