Adult Mobile Crisis

Join a Team That Changes Lives

For more than 170 years Elwyn has been leading the way in supporting children teens and adults with autism intellectual and developmental disabilities and behavioral health challenges. As a mission-driven nonprofit were here to create real change helping people lead meaningful fulfilling lives.

Now were looking for passionate team members to join us. Here your work will change lives including your own. Youll make an impact every day find purpose in what you do and grow in a career that truly matters.

At Elwyn we take care of you while you care for others. We offer:

• Generous Paid Time Off
• Comprehensive Medical/Dental/Vision Benefit Packages
• Earned Wage Access/On-Demand Pay
• Paid On-the-Job Training
• Tuition Reimbursement
• Career Advancement Opportunities and Growth
• Flexible Schedules
• Retirement Savings Plan

Join us and be a part of something bigger. Apply today.

The Mobile Crisis Specialist (MCS) responds to mental health crises upon dispatch from approved referral sources. The MCS works with individuals and their community supports to assess and de-escalate a crisis determine the level of care necessary to meet the individuals needs develop alternatives to involuntary hospitalization through conducting assessments treatment planning counseling and coordination of community care linkages and discharge process. The MCS coordinates the involuntary hospitalization process in situations where individuals present as dangerous to themselves or others. The MCS acts as an advocate and represents the needs and rights of persons served with outside social service agencies families etc.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Complete an assessment for individuals throughout assigned area of Delaware County; develop and secure appropriate services for individuals in crisis including referrals to voluntary inpatient settings and applications for involuntary emergency examination and treatment; provide linkages to community supports supportive counseling and substance abuse services; and always reflect the possibility of recovery to provide continuity of care
• Complete referrals for follow-up services by community mental health and other supports by assisting in the completion of application for entitlements and completing Emergency Care Provider Intake
• Provide all required documentation including intakes progress notes medical charting discharge plans and individual assessments to ensure records are up-to-date and in compliance with regulatory standards and contractual expectations
• Advocate for individuals served with outside agencies including but not limited to Social Security Department of Public Welfare the County Office of Behavioral Health Base Service Units etc. by developing relationships and communicating the needs of the individuals served
• Interface with families of persons served and other interested parties to update them on their progress and to make any needed provisions and resources for continuity of care
• Maintain communication with physician psychiatrist pharmacist and other appropriate ancillary service providers such as speech therapy physical therapy and occupational therapy as relevant to providing emergent services to ensure quality of care
• Intervene in crisis situations by using evidence-based and trauma-informed approaches such as motivational interviewing and crisis de-escalation
• Attend scheduled staff team meetings and participate as a member of the interdisciplinary team to provide updates on client progress
• Maintain complete and accurate clinical records to ensure compliance and note any changes to the treatment plan to ensure continuity of care
• Conduct fire drills and building inspections to ensure compliance with safety standards and provide the appropriate documentation and any incident reports for same
• Attend appropriate in-service training as directed by supervisor to stay abreast of best practices industry trends and to stay in compliance with regulatory standards
• Provide counseling guidance support resources and encouragement to persons served to take responsibility for and actively participate in their own recovery
• Collaborate with the team to promote a team culture in which each persons point of view experiences and preferences are recognized understood and respected and in which the person self-determination and decision-making in treatment planning are maximized and supported
• Increase awareness of and support participation in self-help programs and advocacy organizations that promote recovery
• Perform cardiopulmonary resuscitation (CPR) and crisis intervention using agency-trained protocols
• Remain on duty until relieved
• Perform other duties as assigned

QUALIFICATIONS

• Bachelors degree in a human service field including but not limited to social work psychology counseling rehabilitation education etc.; Masters degree preferred
• One (1) year of mental health direct care experience provided to adults children and/or adolescents preferred
• Additional qualifications such as Certified Addiction Counselor (CAC) or CAC eligible status including at least two (2) years drug and alcohol counseling experience lived experience in recovery with training and experience as a Peer Specialist and/or experience working with children with special needs preferred
• Demonstrated ability to work effectively as part of a team
• Demonstrated strong attention to detail
• Demonstrated strong time management and organizational skills
• Demonstrated excellent judgment with the ability to independently solve problems and make decisions with little or no need for direct supervision
• Demonstrated ability to anticipate future needed changes or identify problem areas and take effective actions
• Basic experience with Microsoft Office applications including Word Excel Outlook preferred
• Demonstrated knowledge in the use of electronic health records
• Must possess a current valid drivers license in the state of residence have a minimum of two (2) years of driving experience within the United States and have an acceptable driving record which will be assessed through a review of the Division of Motor Vehicles (DMV) record in accordance with Elwyns Vehicle Operation and Drivers Code Policy 905. For individuals licensed for more than two (2) years the driving record will be reviewed for acceptability based on the past three (3) years. Additionally employees required to drive as part of their job may need to successfully complete and pass an Elwyn Road Test before being authorized to drive.
• Ability to work in a fast-paced environment and manage and prioritize multiple often competing priorities
• Must be able to perform CPR and crisis intervention using agency-trained protocols
• Must possess excellent customer interaction collaboration presentation and written and verbal communication skills

Elwyn is an Equal Opportunity Employer. Elwyn does not discriminate on the basis of race color religion creed ancestry pregnancy status medical condition gender gender identity or expression genetic information sexual orientation or identity age national origin citizenship handicap status marital or family status mental or physical disability perceived disability military or veteran status political activities or affiliations or any other characteristic protected under applicable federal state or local law ordinance or regulation.

If you need a reasonable accommodation for any part of the employment process please contact us by email at and let us know the nature of your request and your contact information.

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