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Adobe Customer Journey Analytics (CJA) Consultant

Staffworxs


Job Location:

Plano, TX - USA

Monthly Salary: Not provided by the employer
Posted: 29 September 2026 (8 days ago)
Application Deadline: 27 December 2026
Vacancies: 1 Vacancy

Job Summary

At Staffworxs we dont just connect talent we power transformation. Headquartered in Frisco TX with teams in Bengaluru and Hyderabad we combine global reach with deep expertise. Our Digital & Data Analytics practice drives growth and innovation for some of the worlds top brands who continue to retain us as their trusted partner. If youre ready to make an impact youre in the right place.


Job Details:

Role: - Adobe Customer Journey Analytics (CJA) Consultant
Location: - Plano TX(Hybrid)
Duration: Long term Contact

Job Description: -
Job Summary
We are seeking an experienced Adobe Customer Journey Analytics (CJA) Consultant to help drive data-driven customer experience initiatives by implementing optimizing and leveraging Adobe Customer Journey Analytics within the Adobe Experience Cloud ecosystem. The ideal candidate will possess expertise in customer journey analysis digital analytics data visualization and cross-channel customer behavior insights to enable informed business decision-making.
Key Responsibilities
  • Design implement and optimize Adobe Customer Journey Analytics solutions across web mobile and offline customer touchpoints.
  • Configure and maintain data views schemas connections calculated metrics and dimensions within Adobe CJA.
  • Integrate data from Adobe Experience Platform (AEP) Adobe Analytics CRM marketing automation and other enterprise systems.
  • Develop dashboards reports and visualizations that provide actionable customer journey insights.
  • Analyze customer behavior across channels and identify opportunities to improve engagement conversion retention and customer experience.
  • Partner with business stakeholders marketing teams product owners and data engineering teams to define analytics requirements.
  • Establish KPIs attribution models audience segmentation and customer journey measurement frameworks.
  • Validate data quality troubleshoot reporting discrepancies and ensure governance standards are maintained.
  • Deliver insights and recommendations to leadership teams to support strategic decision-making.
  • Support personalization audience activation and optimization initiatives leveraging Adobe Experience Platform.
Required Qualifications
  • Bachelors degree in Computer Science Analytics Marketing Information Systems Statistics or related field.
  • 10 years of experience in Digital Analytics Customer Analytics .
  • 2 years of hands-on experience with Adobe Customer Journey Analytics (CJA).
  • Strong understanding of Adobe Experience Platform (AEP) and Adobe Experience Cloud solutions.
  • Experience working with Adobe Analytics Adobe Launch (Tags) and Adobe Experience Platform datasets.
  • Strong experience with customer journey mapping and cross-channel analytics.
  • Advanced reporting and dashboarding capabilities.
  • Proficiency in SQL for data analysis and validation.
  • Experience working with large-scale customer and behavioral datasets.


Staffworxs is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive workplace for all employees regardless of race color religion gender sexual orientation national origin age disability or veteran status.

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