Administrative Support Assistant II

To perform clerical and administrative tasks in support of the efficient and effective operations of the office.

The Administrative Support Assistant II shall carry out the essential performance responsibilities listed below:

• Perform a variety of clerical duties to support supervisory and administrative personnel in handling daily
• Receive research route and/or respond to inquiries from parents students staff and the general public as required.
• Demonstrate and promote exceptional customer service greeting students parents staff and visitors in a courteous manner and making every effort to address and resolve issues efficiently.
• Open mail and assemble related material to facilitate reply by an administrator school principal supervisor or designee.
• Compose and edit routine correspondence including forms memoranda reports manuscripts and other materials.
• Maintain an alphabetical numerical or simple subject matter filing
• Receive and route telephone calls answering routine questions Greet assist and direct visitors as appropriate.
• Arrange meetings conferences and business travel for
• Maintain data statistics and other forms of information preparing reports as
• Assist in maintaining efficient office operations by providing clerical relief as required
• Interact effectively with the general public staff members students teachers parents and administrators using tact and good
• Operate standard office equipment as required by the job.
• Perform and promote all activities in compliance with the equal employment and non-discrimination policies of The School Board of Broward County Florida.
• Participate in training programs offered to enhance the individual skills and proficiency related to the job responsibilities.
• Review current developments literature and technical sources of information related to job
• Ensure adherence to safety rules and
• Follow federal and state laws as well as School Board
• Perform other duties as assigned by the immediate supervisor or designee.

• Standard high school diploma or satisfactory completion of an approved General Educational Development (GED) Testing Program.
• A minimum of one (1) year within the last five (5) years of clerical work experience.
• Knowledge of clerical practices and procedures including filing answering telephones or utilizing standard office equipment.
• Proficient in the operation of office machinery and equipment including personal computers fax machines printers scanners etc.
• Effective verbal and written communication skills.
• Advanced organization skills and keen attentiveness to detail.
• Computer skills as required for the position.

Frequently works with parents and students as necessary; interacts with staff and the general public regarding various inquiries.

To review the complete job description for this position access the following website: and search by Job Code. The Job Code for this position is: MM-008