Administrative Specialist II Sheriff's Office

This position provides administrative support to the King County Sheriffs Office Property Management Unit (PMU); it is the primary point of contact for customers visitors and staff providing professional and responsive customer service.

WHO MAY APPLY: This position is open to the public.

NOTE: This recruitment will initially be used to fill the current vacancy at PMU. It will also create an eligibility list to fill future vacancies for the Administrative Specialist II (ASII) classification for the Sheriffs Office. The list will be valid for one (1) year.

This position is a civil service classified position. The recruitment and hiring process will be administered in accordance with King County Civil Service Rules. You can access these rules at Civil Service Rules.

For more information about application requirements go to

For more information about King County Civil Service please visit our King County Civil Service website.

The current vacancy is at the Sheriffs Office Property Management Unit which stores:

• Criminal Evidence: Items collected at crime scenes including weapons ammunition and illicit drugs.
• Recovered Personal Property: Found or safekept items.
• Seized Assets

This position works in the PMU warehouse and performs a broad range of administrative clerical and office support duties while delivering exceptional customer service to members of the public and personnel within the Sheriffs Office. This position works under the supervision of the PMUs Detective Sergeant. The responsibilities and functions include:

Serving as the front office representative at PMU acting as the primary greeting point for the public access window which serves the public including those recently released from the justice sytem.
Providing customer service to both internal and external customers over the telephone in writing and/or in person on matters that may be technical complex or sensitive in nature to include assisting customers with property releases and returns facilitating communication between KCSO personnel and PMU customers and following up on various processes;
Providing professional empathetic support to individuals experiencing high stress utilizing advanced active listening and tactical communication to de-escalate tension restore trust and deliver effective collaborative solutions.
Assisting with scheduling and processing court ordered gun surrenders and releases as well as other property releases.
Composing and drafting documents and/or correspondence; prepare paperwork and files and organizing and filing documentation for various office processes;
Scanning and uploading case files and other documents as needed working in collaboration with the Records Unit for public disclosure requests;
Managing tracking and updating various databases
Facilitating supply and product orders

• Providing specialized and/or technical program-specific information that requires limited interpretation of established policies procedures and other relevant sources to internal and/or external customers over the telephone in writing and/or in person. Some employees may have to deal with sensitive and/or potentially volatile situations.
  
• Establishing maintaining modifying tracking and/or retrieving information and compiling data that may require information searches through files contracts records microfilm maps or computer files including spreadsheets and/or customized database applications.
  
• Maintaining tracking inventory ordering and distributing supplies and/or equipment.
  
• Composing drafting typing proofreading and editing documents contracts and/or correspondence to ensure they conform to the appropriate use of the English language and established procedures
  
• Processing mail or information responding to mail when appropriate; identifying priority and/or time-sensitive matters; and maintaining security and confidentiality.
  
• Attending meetings and taking meeting notes.
  
• Scheduling meetings and maintaining calendars for supervisors and/or programs.

Administrative Specialist IIs require skill in providing administrative support with a wide variety of administrative and clerical duties. Candidates need to havea minimum of one (1) year of full-time administrative support and office experience as well as experience related to the following areas:

Strong communication and interpersonal skills with the ability to provide program-specific information such as rules regulations and policies; to customers via in-person telephone or written communications including greeting visitors screening calls scheduling meetings directing and responding to public and internal requests.
Demonstrated experience in conflict resolution de-escalation and problem-solving techniques to resolve various matters (in-person via telephone or other)
The ability to write clearly proofread effectively and manage documentation.
Strong initiative and accountability in tracking work assignments prioritizing workload adapting to changes and following through on assignments.
Maintaining records using tracking systems for evidence and documenting releases.
Ability to carry out assignments using standard office equipment such as personal computer copier and multi-line telephone.
Experience with or knowledge of inventory procedures to order and distribute supplies/equipment knowledge of basic accounting skills.
Good keyboarding skills with experience using Word Excel Outlook and database applications or other relevant software (minimum of 35 WPM).
Strong organizational and multi-tasking skills.
Maintaining confidentiality; skill in working with information that is highly sensitive in nature while practicing discretion.

DESIRED QUALIFICATIONS
Two (2) years previous front facing customer service experience.
Two (2) years of experience answering telephone lines and facilitating call resolutions.
Previous experience with public sector law enforcement court or legal experience
Previous experience with public disclosure
Knowledge of King County Sheriffs Office policies and procedures.

Additional Requirements:
Must pass thorough background investigation including a polygraph.
Must be willing to work around potential allergens narcotics firearms bodily fluids and bio-hazardous and hazardous materials with proper training and personal protective equipment (PPE)
Physical requirements: bending standing and lifting for potential training-related processes.
You must be a United States citizen Lawful Permanent Resident or deferred action childhood arrival (DACA) recipient.
You must have the ability to read speak and write in the English language fluently.
Verify that you do not meet any of the KCSO Automatic Disqualifiers
You must be able to meet all KCSO background standards as listed in section 10.14 of the Civil Service Rules. Background requirements will be evaluated throughout the hiring process

WORK SCHEDULE: Typical work schedule is 40 hours per week Monday Friday work to be performed full-time in-person at the worksite. This position is overtime eligible with prior supervisor approval.

WORK LOCATION:Property Management Unit 4623 7th Ave. S Seattle WA 98104

TO APPLY: Please carefully review the list of required materials before submitting your application.

Review the list of KCSOAutomatic Disqualifiers and verify your qualification for employment with King County Sheriffs Office.
King County Application
Complete answers to all the supplemental questions

Resume and a cover letter are optional

Are you ready to make a difference Come join the teamdedicated to serving one of the nations best places to live work and play.

Application Process

If you are interested in pursuing this position and supporting King Countys vision for unified equitable and high-performing government please follow the application instructions carefully. Provide us with your work history as applicable ensuring that you provide details that highlight your ability to fulfill the requirements for this position.

If you need this announcement in an alternate language or format or you would like to request accommodation or assistance in the application or assessment process please contact Michelle Kobuki @

King Countys Vision Mission and ACTIVATE Values unite us.

King County serves residents with a relentless sense of urgency delivering on commitments with transparency and accountability. We are action-oriented creative problem solvers who collaborate across roles engage directly with communities and challenge the status quo to achieve meaningful impact. As a unified team we uphold high ethical and stewardship standards embrace change stay curious and continuously improve. Across all interactions we listen first act quickly and stay aligned as a team to earn and sustain public trust. Learn more about our Vision Mission and ACTIVATE Valueshereand visit our Why work at King County pagehere.

King County is an Equal Employment Opportunity (EEO) Employer

No person is unlawfully excluded from employment opportunities based on sex race color national origin ethnicity religious affiliation disability sexual orientation gender identity or expression age except by minimum age and retirement provisions pregnancy status as a family caregiver parental status marital status military status or status as a veteran who was honorably discharged or who was discharged solely as a result of the persons sexual orientation or gender identity or expression citizenship or immigration status genetic information or other protected class. However to the extent that distinction or differential treatment on the basis of citizenship or immigration status is authorized by either federal or state law regulation or government contract it is not an unfair practice.

Our EEO policy applies to all employment actions including but not limited to recruitment hiring selection for training promotion transfer demotion layoff termination rates of pay or other forms of compensation.