Administrative Service Coordinator

Angelo Water Service Culligan Water Dealer
San Angelo Texas Full-Time

Angelo Water Service is looking for a friendly dependable and organized Receptionist / Customer Service Representative to join our San Angelo team.

As one of the first people our customers speak with or see when they contact our office this position plays an important role in creating a welcoming experience and helping our daily operations run smoothly.

We are a third-generation locally owned and operated family business serving San Angelo and the surrounding area. Were looking for someone who enjoys people communicates well stays organized and is willing to jump in and help wherever needed.

• Answer incoming phone calls and emails in a friendly professional manner

• Greet and assist customers and prospective customers who visit the office

• Help customers with routine questions payments account information and service needs

• Direct calls and customer requests to the appropriate team member

• Assist with scheduling service appointments and deliveries

• Enter and update customer account information

• Assist with billing payment processing collections and filing

• Maintain organized customer and office records

• Order and maintain office supplies

• Communicate with drivers service technicians sales staff and other office team members

• Help resolve routine customer questions or concerns

• Support customer satisfaction and retention

• Maintain a clean organized and welcoming front office

• Assist coworkers and support a positive team environment

• Follow company policies and procedures

• Perform other administrative and office duties as needed

The right person for this role is friendly dependable organized and comfortable talking with all kinds of people. You should be able to handle a busy phone shift between tasks learn new systems and remain helpful and professional when the day gets hectic.

• High school diploma or GED

• Previous receptionist customer service or administrative experience preferred

• Strong verbal and written communication skills

• Friendly outgoing and positive attitude

• Strong organizational skills and attention to detail

• Comfortable using computers email and learning office software

• Ability to multitask and prioritize customer needs

• Dependable attendance and punctuality

• Professional appearance and demeanor

• Ability to work well independently and as part of a small team

• Ability to pass required background check and drug screening

• Health insurance

• Paid time off and sick leave

• 401(k)

• Stable year-round employment

• Supportive family-owned work environment

• Opportunity to learn and grow within the company

Angelo Water Service is the local Culligan Water dealer serving San Angelo and the surrounding area. As a third-generation family business we take pride in the relationships weve built with our customers and the people who work with us.

Were looking for someone who will welcome customers take ownership of their responsibilities help keep the office running smoothly and be someone both customers and coworkers can count on.

If youre a people person who enjoys staying organized helping solve problems and being an important part of a small team wed like to meet you. Apply today.