Administrative Operations Manager (Promotional Only)

Exam#: P26/14N05/09MZ

• Plans organizes directs and evaluates assigned services area(s) and activities in accordance with all applicable laws regulations and ordinances.
• Develops goals objectives policies procedures and priorities within assigned service area; coordinates activities with other County Departments outside entities and other agencies.
• Prepares plan proposals cost estimates and justifications for budget recommendations; monitors and controls expenditures to ensure the accomplishment of objectives within approved budget.
• Directs customer service activities; initiates effective customer service programs and protocols; resolves the most difficult customer service interactions; investigates and resolves complaints operational and administrative issues; establishes and maintains effective working relationships with a variety of public and private organizations including staff in other County departments and agencies.
• Provides staff assistance to higher level management on program or service issues.
• Selects supervises trains and evaluates professional paraprofessional technical and clerical staff; monitors staff productivity; establishes work schedules and standards of performance; recommends and implements employee discipline as may be necessary.
• Assess need for Department facility work space identify appropriate facilities for acquisition and negotiate leases oversee space utilization planning and maintenance of assets.
• Negotiates contracts with outside vendors consultants or organizations; administers monitors and evaluates contracts.
• Answers questions and provides information to the public; enforces applicable standards ordinance codes and regulations as required; makes presentations regarding ordinances laws and regulations related to the work.

• Federal State and local laws codes and ordinances related to service area(s); responsibilities and legal liabilities of those participating in the work.
• Basic principles and practices of the assigned County department operations and its administration and organization.
• Advanced principles of financial administration including public budgeting and reporting.
• Computer systems and applications utilized within the County department operations.
• Principles and practices of public and business administration and facilities management including contract negotiations planning implementation and evaluation.
• Principles and practices of space acquisition including the negotiation of lease agreements oversight of space planning and related construction projects.
• Principles practices techniques and methods of effective staff supervision development and evaluation.
• Principles and practices of effective public/community and customer relations.
• Effective methods of record keeping and documentation.

• Organize direct and coordinate administrative operational area(s) services within current laws and regulations related to facilities ADA and related ordinances.
• Work cooperatively with other County departments vendors contractors the public and private organizations.
• Plan organize and evaluate the work; exercise good judgment and decisiveness; analyze business problems develop recommendations and implement appropriate solutions.
• Establish effective working relationships with those contacted in the course of the work.
• Learn interpret and correctly apply codes ordinances laws rules and regulations governing the work.
• Effectively communicate both orally and in writing on legal and policy matters related to the work;
  produce clear concise and detailed instruction procedures and reports grant applications and contracts.
• Manage division activities; monitor and communicate progress; prioritize and meet timelines; coordinate functions with other County departments and outside agencies as appropriate; create document and maintain division level business processes policies and procedures.
• Perform complex mathematical and statistical calculations accurately.
• Train supervise and evaluate subordinate staff.
• Read and interpret a variety of policies procedures technical manuals and instructions.
• Operate personal computers and associated equipment and programs.

Any combination of training education and/or experience which provides the knowledge skills and abilities and required conditions of employment listed above is qualifying. A typical way to acquire the required knowledge and skills include:

Education:Completion of all coursework leading to graduation from an accredited college or university with an associate degree in business administration public health administration public administration or a related field. A bachelors degree is highly desirable.

REQUIRED CONDITIONS OF EMPLOYMENT

The required conditions of employment include but are not limited to the following:

• Possess and maintain a valid California Class C drivers license or the ability to provide suitable transportation that is approved by the appointing authority.

• Be available to work a flexible schedule including evenings weekends holidays and during times of disaster and/or emergency.

• Successfully pass a criminal background investigation depending on assignment.

The County of Monterey offers an excellent benefits package. Please visit our website to view the X Unit Benefit Summary Sheet. This information is not legally binding nor does it serve as a contract. The benefits listed in the Monterey County Personnel Policies and Practices Resolution or Memorandum of Understanding (MOU) prevail over this listing.

• As a condition of employment prospective employees may be required to submit to a background review which may include a review of information concerning present and/or prior employment driving record and record of any criminal convictions.
• Employment is contingent upon acceptable documentation verifying identity and authorization for employment in the U.S.; a list of acceptable documents is available on the USCIS Form I-9.
• If you are hired into this classification in a temporary position your rate of pay will be hourly and you will not be eligible for the benefits listed in the summary.