Administrative Director

* Communicates vision statement and medical center strategic goals and demonstrates commitment toward their achievement.

* Communication: Strong written and verbal skills are demonstrated in reportscorrespondence and presentations. Ensures staff are kept informed of Medical Center and departmental priorities

* Professional Development: Participates in conferences workshops and other professional development activities to maintain licensure and/or remain professionally current with advances in field of expertise.

* Staff Development: Ensures staff receive mandated in-servicing in Safety QualityAssurance Risk Management Customer Service Infection Control and any other in-servicethat may apply.

* Problem Solving: Recommendations and decision making reflect strong analytical skills andfocus on quality cost containment and impact of change on other departments.

* Customer Service Management: Incorporates the Medical Centers Customer Service goalsin developing and/or revising departmental policies and systems.

* Continually reviews the service delivery process to exceed customer expectations. Is perceived as a role model by staff peers in customer service leadership.

* Project Management: Participates in multidisciplinary task forces committees and projectsdemonstrating team spirit and ability to work with different internal customers

* When leading a project team demonstrates the ability to bring together different views and skills toward timely and effective completion of project objectives.

* Selects hires and supervises staff in area of responsibility; initiates disciplinary actionincluding terminations; carries out annual performance appraisal of employees

recommending promotions raises etc.

* Coordinates orientation and training of new staff and on-going training and education ofcurrent staff.

* ensures adequate staff coverage by preparing vacation and holiday schedules; approves overtime as necessary and authorizes coverage for absent staff.

* Using available utilization data works to develop staffing plan and schedules to maintain appropriate staffing levels and staffing mix

* Responsible for productivity of staff; maintains productivity standard.

* Provides daily supervision and direction to clerical and clinical staff.

* Ensures all appropriate charges for institutional services professional services equipmentand supplies are captured as well as cash reconciliation.

* Supervision of all patient registration appointment scheduling referrals which includes collection of demographic data collection of insurance information cash collection dataentry into the EHR. Coordination of payment arrangements.

* Assures appropriate and adequate pre-billing activities to allow for timely adequate billing.

* Lead quality improvement program to increase collections via improved registration and front-end process.

* Develops departmental policies and procedures and standards in collaboration withLeadership. Reviews policies and procedures periodically to ensure they are in compliancewith requirements of regulatory agencies

*Reviews policies and procedures with staff.

* Conducts regulatory requirement monitoring. Ensures site is compliant with all hospitalNYSDOH Joint Commission regulations.

* Coordinates patient satisfaction activities including resolution of complaints problems patients physicians site personnel and hospital administration.

* Facilitates interdepartmental communication policy and procedures needed to resolve problems. Implements new programs and process improvement plans.

* In collaboration with Administrative and Clinical Leadership assures smooth and efficientpatient flow by coordination clerical nursing and medical activities.

* Coordinates with Chairs Directors of Services Nursing Patient Accounts and other areas to develop and maintain efficient patient-centered systems and programs.

* Maintains appropriate community medical staff external and internal communicationmechanisms.

* In collaboration with Administrative and Financial Leadership develops annual budget for the site(s);

* manages budget throughout the year analyzing and monitoring monthly reports andovertime runs for the site(s) to ensure it operates within budget guidelines.

* Submits order for medical/surgical instruments and equipment as well as office supplies.

* Monitors the Ambulatory Care services budget to ensure the department is within itsfinancial operating budget.

* Monitors and manages the expenses of site ensuring a lean operation

* Performs chart reviews as necessary to determine areas where improvement may bepossible; investigates determining cause(s) and corrects problems relating to

* General and procedural consents Coding issues (CPT ICD) to ensure maximumreimbursement Compliances with carrier regulations to reduce/prevent/mitigate audit

exposure(s) of hospital or individual physicians Documentation standards

* Maintains established departmental policies and procedures objectives performanceimprovement safety environmental and infection control standards.

* Oversees the performance improvement programs in area of responsibility developing performance improvement monitors and ensuring that follow-up actions are implemented.

* Acts as the on-site appointment system template manager making adjustments to the patient scheduling system including hybrid appointments (virtual and in-person visits).Generates scheduling reports as needed.

* Works to ensure patients schedule coincides with providers schedule and ensures that provider schedules are maximized.

* Oversees all on site medical record activities to ensure proper filing maintenance and availability of records for patient visits.

* Maintains employee attendance records (including vacation time sick days etc.); processes time cards prepares overtime authorizations

* Coordinates the cash deposit and reconciliation functions with financial management and Administration. Keeps abreast of all reimbursement trends in all areas and recommends steps to respond appropriately.

* Responsible for the environment of work; works with other departments to ensure theenvironment is maintained for cleanliness safety and to regulatory standards and beyond.

* Coordinates with other Ambulatory Managers in their absence

* Responsible for non-Wyckoff Heights Medical Center physician payments via the voucher system.

* Remains knowledgeable about and as appropriate participates in relevant performanceimprovement activities.

* Ability to identify task requirements and monitor progress toward goals.

* Gathers prepares and provides reports on metrics and goals for their site and explains variances.

* Performs any other duty within the express or implicit terms of the duties hereunder thatmay be necessary for the best interest of the medical center.

* Performs other duties as required.

* Ability to accept responsibility for leadership direction control planning negotiating organizing directing supervising formulating practices or making final decisions

* Ability to influence people in their opinions attitudesjudgments about ideas or things tomotivate convince or negotiate

* Ability to adapt to situations involving the interpretation of feelings ideas or facts interms of personal viewpoint; to use creativity self-expression or imagination

* Ability to exchange information with others clearly and concisely; to present ideas facts and technical information

* Ability to maintain relationships that facilitate task goals; to cooperate and resolveconflicts; to recognize needs and be sensitive of others

* Supports patient -centered services including age-specific and culturally sensitive approaches to high quality individualized care in a safe environment.

Formal Education and Job-Related Experience This position requires a minimum formal education of Bachelors Degree and a minimum of 3 yearsjob-related experience.

Desired (not required) criteria include: Masters degree preferred. Experience in health care fieldof which 2 years should be in a managerial Spanish speaking skills including budget preparation staff development&training.

salary - $112k

Monday - Friday 9 AM - 5 PM on call for Saturday weekendcoverage.

Required Experience:

Director