Administrative Assistant, Retail Customer Care

Imagine what you could do here! The people here at Apple dont just create products they build the kind of wonder thats revolutionized entire industries. Its the diversity of those people and their ideas that inspires the innovation that runs through everything we do from amazing technology to industry-leading environmental efforts. At Apple inclusion is a shared responsibility and we work together to foster a culture where everyone belongs and is inspired to do their best on the Apple Store Online (ASO) team we are responsible for Apples largest store. Our main goal is to deliver a magical personal digital experience where customers can shop buy and learn everything Apple wherever they are. Each customer should feel like they are our only customer and our job is to set the bar for the experience they receive. To run such an extraordinary store it takes extraordinary people and we are looking for someone to help us do extraordinary an Administrative Assistant within Apple Store Online youll serve as a trusted partner to your leaders on the Quality and Commercial Programs teams. Youll play a central role connecting teams and managing key information that keeps our organization running smoothly.

In the role of Administrative Assistant you will anticipate your leaders needs and solve problems before they arise bringing strong organizational skills and strategic thinking to support their priorities. You will collaborate closely with the ASO Administrative Assistant team working across Retail and Apple to deliver seamless support.

Manage assigned leaders management systems consisting of highly complex calendars that often require frequent reschedulingnCoordinate travel arrangements visa requirements and expense reportingnOversee scheduling and logistics for shared meeting and conference roomsnSupport employee engagement initiatives in partnership with local Administrative Assistants and the ASO Business Planning teamnCoordinate offsite events and key meeting logistics tracking dates and details to keep teams alignednArrange meals or refreshments when leaders are unable to step away

3 years of experience providing administrative support to senior leaders or executives including calendar management and prioritization event planning travel logistics expense reporting and project managementnExperience providing high-level administrative support to executives in a dynamic fast-paced environmentnExperience drafting written communications and delivering verbal updates to leadership and cross-functional teams with keen attention to detail

5 years of experience providing administrative support to senior leaders or executives including calendar management and prioritization event planning travel logistics expense reporting and project managementnAbility to take initiative and build trust across cross-functional teamsnExperience organizing schedules and competing priorities in a fast-paced environment with efficient turnaround timesnExperience solving ambiguous problems with curiosity and creativity with a solutions-oriented approachnAbility to handle confidential matters with discretion while maintaining composure under pressurenExperience collaborating across time zones in a matrixed organizationnNegotiation and interpersonal skillsnProficiency with Apple software and productivity tools (e.g. Keynote Numbers Calendar)