Administrative Assistant

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance
• Wellness resources

• Schedule service visits using route optimization tools to maximize efficiency.
• Assign and dispatch electricians for residential service calls and generator repairs.
• Manage and schedule installations from start to end.

• Answer inbound calls and assist customers with inquiries.
• Set up and manage automatic billing cycles for service contract customers.
• Handle customer escalations and provide effective resolutions.
• Collect deposits and collect different payment plans.

• Organize and track service parts and materials to ensure availability.
• Report weekly and monthly Key Performance Indicators (KPIs) to corporate locations.
• Participate in team meetings offering insights and reports directly to corporate leadership.

• Interview potential employees for store locations.
• Set opening and closing schedules for the store.
• Manage payroll hours for all employees.

• Track projects from sales through completion ensuring all deadlines are met.
• Collect payments due upon project completion.

• Previous experience in production management scheduling or service coordination preferred.
• Strong organizational and problem-solving skills.
• Excellent communication and customer service abilities.
• Experience handling customer escalations professionally.
• Ability to manage multiple tasks and meet deadlines in a fast-paced environment.
• Proficiency in scheduling software and route optimization tools is a plus.
• Knowledge of generator installation and service processes is preferred.

• Competitive salary and benefits package.
• Opportunity to work with an industry leader in standby generators.
• Supportive team environment with opportunities for professional growth.

Join The Generator Supercenter Family Here its not just some catchy phrase; its a lifestyle. Were looking for amazing people who believe in helping others through the sales installation and maintenance of whole home generators that empower our customers with peace of mind security and freedom.

^{This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location and not to Generator Supercenter Corporate.}