Administrative Assistant

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The Administrative Assistant is a key role in the Health & Wellness Department at Central Queens. This individual is responsible for overseeing all administrative operations and ensuring a high standard of client service delivery. The role includes managing office systems coordinating program registration handling facility bookings and supporting a smooth and efficient operation.

You will be the first point of contact for many families and community members so a professional warm and solution-oriented demeanor is essential. This role requires strong organizational communication and leadership skills along with the ability to manage multiple priorities in a fast-paced environment.

Key Responsibilities:
Client Services & Registration
Provide excellent customer service in person by phone and by email.
Process registrations for Aquatics Sports Dance Personal Training and seasonal camps.
Assist with room and gym rental scheduling and payments.
Maintain participant records attendance payments and refunds.
Set up program registrations in Salesforce and prepare attendance sheets.

Administrative & Marketing Support
Support daily front desk operations and maintain an organized environment.
Manage credits refunds and inventory of POS items (uniforms swim caps dance tickets).
Assist with special events and community outreach.
Help create flyers update the website and support social media posts.

Facility & Program Support
Assist with rental coordination and contract processing.
Provide administrative support to department leadership.
Track program enrollment and prepare basic reports.
Greet prospective members and give tours of the facility.

Roles & Responsibilities - Basketball League Administrator
Track points fouls and timeouts using the scorebook.
Record each players name and jersey number before the start of the game.
Arrive 15 minutes before game time.
Assist with cleanup following the conclusion of the game.

Qualifications
Associates or Bachelors degree preferred; 3 years of administrative experience.
Strong computer skills (Google Workspace Salesforce/CRM platforms).
Excellent customer service communication and organizational abilities.
Familiarity with youth aquatics sports or dance programs is a plus.
CPR/First Aid certification or willingness to obtain.

Other Duties:
Perform additional assignments as required to meet the evolving needs of the department.

Consider the following:

Environment such as an office or outdoors.

Exposures encountered such as hazardous materials loud noise or extreme heat/cold.
Essential physical requirements such as climbing standing stooping or typing.
Physical effort/lifting such as sedentary - up to 10 pounds; light - up to 20 pounds; medium - up to 50 pounds; heavy - over 50 pounds and in certain roles to lift individuals up to 300 pounds

JOB DETAILS

Hourly Rate: $18.00/hr
Location: 67-09 108th Street Forest Hills NY 11375

Schedule: Potential Work Shift Options:
Sundays - 3:30-9:30pm
Tuesdays - 6:00-8:00pm
Wednesdays - 7:00-8:00pm
Thursdays - 6:00-8:00pm
Sunday - Saturday (H&W Front Desk as a substitute) 8:45am - 2:00pm or 2:00pm - 7:00pm
Non-Union Position

In-Person

Commonpoint reserves the right to revise or change job duties as need arises.

Commonpoint is an equal opportunity employer.