Administrative Assisstant ProGreen

Lead & Customer Support

• Manage incoming calls and inquiries through HubSpot Podium Yelp and email routing leads to the appropriate sales representative.
• Follow up on hot leads and completed projects documenting activity and escalating customer concerns as needed.
• Coordinate turf sample requests and respond to customer reviews.

HubSpot Invoicing & Accounts Receivable

• Maintain accurate customer lead invoice and payment records in HubSpot and NetSuite.
• Create invoices apply payments process deposits and follow up on past-due accounts.
• Review daily lockbox activity and payment documentation resolving discrepancies with sales operations and accounting.

• High school diploma or equivalent required.
• Administrative customer service sales support or accounts receivable experience preferred.
• HubSpot and NetSuite experience strongly preferred.
• Proficiency in Microsoft Outlook Excel and Word.
• Strong communication organization attention to detail and follow-through.
• Ability to manage multiple priorities and confidential customer and financial information.

• Customer inquiries and leads are handled and routed promptly.
• Customer invoice and payment records remain accurate and current.
• Invoices payments deposits and past-due accounts are processed and followed up on consistently.
• Customer follow-ups reviews and concerns are handled in a timely manner.

At ProGreen were committed to delivering industry-leading synthetic turf products while building a culture of integrity accountability innovation and exceptional customer service. Join our team and make a meaningful impact.

ProGreen Synthetic Turf Solutions is an Equal Opportunity Employer.