Administrative Analyst
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Job Summary
The mission of the Division of Transportation Solutions is to provide excellence in transportation by developing constructing and maintaining the States infrastructure in a manner that results in a safe cost-effective and efficient multi-modal transportation network that enhances mobility commerce and addition Transportation Solutions provides high quality support services to other divisions in the department.
Click here to learn more about DelDOT Transportation Solutions Division.
AdministrativeAnalysts provide analysis and support to administrative operations impacting anentire agency and act on behalf of a top-level official. Primary work includes overseeingconstituent relations responding to media and legislative inquiries makingdecisions on administrative matters and completing special projects.
The Workforce Development Coordinator will be responsible for overseeing intern recruitment and employee training programs within the Division of Transportation Solutions. Collaborates with leadership and supervisors to coordinate intern hiring placement development and program events; builds relationships with educational institutions to promote DelDOT career opportunities; and supports division-wide recruitment initiatives and outreach activities. Develops coordinates and maintains employee training programs in collaboration with supervisors ensuring training content is current accessible and effectively managed through the Delaware Learning Center (DLC). Provides strategic support to leadership and operational sections in developing a skilled engaged and future-ready workforce.
- Oversees constituent relations including resolving crisis situations in service delivery referred by the Office of the Governor (OGOV) legislators other agencies and the public. Ensures that constituent contacts are handled quickly and responsively.
- Directs and conducts special projects that may involve issues of a sensitive or confidential nature.
- Participates in planning policy formulation budgeting and solving issues and challenges.
- Reviews correspondence and reports determines the level of authority that can handle requests complaints or issues oversees tracking reporting and review of data to ensure compliance with applicable policies and procedures and keeps the agency leadership appropriately briefed.
- Tracks and analyzes proposed legislation that impacts the assigned agency coordinates and follows up with staff and makes recommendations.
- Receives media requests researches issues and data and prepares appropriate media responses. Prepares press releases for circulation.
- Provides liaison with internal and external executives and other leadership OGOV legislators special interest groups the media council/commission members state/federal contacts and the public.
- Responds to inquiries and complaints and explains policies procedures regulations and the agencys position on issues to resolve problems.
- Develops agendas and programs for meetings conferences or special presentations and represents the official at meetings and on task forces.
- Plans coordinates and directs office activities and analyzes recommends and implements operating practices policies and procedures.
- May supervise two or more merit full time positions. The elements of supervision include performing the following on a regular and continuing basis: planning assigning reviewing evaluating coaching training disciplining and recommending hire termination and promotion.
- Performs other related duties as required.
JOB REQUIREMENTS for Administrative Analyst
Applicants must have education training and/or experience demonstrating competence in each of the following areas:
- Three years experience in performing administrative specialist work such as composing official documents drafting and distributing communications or other materials tracking and resolving issues with workflow assisting with research special projects or data/information management or other similar work in support of administrative technical program and/or office operations.
- Three years experience in providing guidance and consultation to management customers and others on administrative matters.
- Six months experience in public relations media relations or communications such as establishing and promoting a positive image with the public and informing or influencing specific audiences using internal and external communications such as public forums journalism writing marketing advertising promotions or special events.
- Six months experience in project management such as planning developing implementing managing and evaluating projects to ensure objectives are met.
- Six months experience in narrative report writing.
As a condition ofhire you must possess a valid drivers license (not suspended revoked or cancelled or disqualified from driving).
Criminal background check:A satisfactory criminal background check is required as a condition of hire. The recruiting agency may require the applicant to pay for the criminal background check as part of the conditional offer of hire.All new hires are required to report to the Statewide New Employee Orientation (SNEO) on their first day of employment. Sessions are held at designated locations in Kent or New Castle County.
To learn more about the comprehensive benefit package please visit our website at Process The application and supplemental questionnaire are evaluated based upon a rating of your education training and experience as they relate to the job requirements of the position. It is essential that you provide complete and accurate information on your application and the supplemental questionnaire to include dates of employment job title and job duties. For education and training list name of educational provider training course titles and summary of course content. Narrative information supplied in response to the questions must be supported by the information supplied on the application including your employment education and training history as it relates to the job requirements. Once you have submitted your application on-line all future correspondence related to your application will be sent via email. Please keep your contact information current. You may also view all correspondence sent to you by the State of Delaware in the My Applications tab . Accommodations are available for applicants with disabilities in all phases of the application and employment process. Individuals who use TDD may request auxiliary aid or service by calling or by visiting. If you need assistance with an accommodation under the Americans with Disabilities Act (ADA) or general applicant support you may call or email . The State of Delaware is an Equal Opportunity employer and values a diverse workforce. We strongly encourage and seek out a workforce representative of Delaware including race color religion age sex national origin disability status genetics protected veteran status sexual orientation gender identity or expression.
Required Experience:
IC
About Company
The official website of the State of Delaware. Find information about state government, programs, and services. The First State is located in the Northeast U.S.
