Admin Assistant 1

Explore a World of Opportunity with the State of Georgia!

We are the force that drives Georgia!
Georgia State Government is a large enterprise composed of various agencies and entities with a common goal to improve the lives of Georgias more than 10 million citizens!
Join Team Georgia and impact lives everyday while receiving a robust benefits package designed for every stage of your career!

Job Title:

Agency:

State Board of Pardons and Paroles

Job Requisition ID:

Shift:

Compensation Details:

Job Description:

Under direct supervision performs a wide range of office administration duties for assigned functions or program areas; duties may be complex in nature and may involve access to confidential information. May research investigate and/or resolve program data or issues. Drafts documentation reports or presentations. Represents program or unit provides information and assistance to internal and external customers.

• Office Administration & Workflow: Performs general administrative support functions for the Interstate Compact Unit managing confidential records state-to-state case files and official correspondence.
• Data Research & Problem Resolution: Researches investigates and resolves program data discrepancies or operational issues using specialized law enforcement and offender tracking platforms.
• Reporting & Documentation: Drafts documentation administrative reports spreadsheets and presentations for unit leadership and external stakeholders.
• Customer Service & Stakeholder Support: Represents the unit and agency professionally; provides assistance information and guidance to internal staff out-of-state compact officials and external criminal justice stakeholders.
• System Data Maintenance: Accurately enters updates and reviews program records across inter-agency databases.

• Detail Orientation: Focuses on accuracy when managing complex documentation entering data and performing multi-system record checks.
• Problem Solving: Analyzes program data and operational issues taking appropriate corrective actions or escalating matters as necessary.
• Interpersonal & Communication Skills: Maintains professional respectful and constructive interactions with team members management and partner public safety agencies.

• Proficiency in Microsoft Excel Spreadsheets and Google Workspace platform (Docs Sheets Drive etc.).
• Proficiency in ICOTS (Interstate Compact Offender Tracking System) SCRIBE Portal and CONS systems.
• Knowledge of Interstate Compact rules policies and state-to-state transfer processes.
• Demonstrated ability to maintain strict confidentiality and handle sensitive law enforcement information responsibly.
• Effective verbal and written communication skills.

Minimum Qualifications:

Equal Employment Opportunity Employer

The State of Georgia does not discriminate based on race color national origin sex religion age disability or other protected categories in employment or the provision of services.
Qualified applicants may request reasonable accommodation when needed during the application and/or screening process by contacting the appropriate agency Human Resources department.