Active DirectoryMicrosoft 365 Engineer

*The AOPC does not sponsor work visas.

• Monitors server application logs and TICKETS queue for issues and responds appropriately.

• Designs implements and maintains cloud-based technology under the EUS SAi team including configuration troubleshooting and maintenance of Office 365 Exchange Online and Microsoft Azure offerings currently implemented by the courts.

• Provides administration and support for the PACOURTS and UJSWEB forests and sub-domains. Develops strategic and operational plans for continual growth and evolving user requirements specific to the Administrative Office of Pennsylvania Courts and Supreme Court user environments.

• Manages user IDs third-party access and access security in the EUS server environment.

• Develops new processes and procedures for the 0365 & Azure environment as new features are researched piloted approved and implemented. Works with the management team to ensure operational support aligns with departmental goals.

• Assists in research and recommendations for emerging technologies that would be tools for future cloud/server/application-based initiatives. Provides cost-benefit analysis when recommending the technology.

• Manages incoming Domain Name System (DNS) requests on time. Coordinates server IP address changes security policies and DNS changes with Network Security.Communicates with the appropriate teams requesting changes.

• Develops publishes and maintains operating and disaster-recovery processes that align with current AOPC/IT standards and the industrys best practices.

• Manages the monthly server patching procedure through WSUS.

• Associates degree in any information technology field; AND

• Two years of IT experience in network operations and maintenance.

• An equivalent combination of education experience and/or training may be considered.

• Knowledge of technologies used to maintain enterprise systems is required. These include Active Directory DNS Office 365 Azure Exchange Online Microsoft Intune AD Rubrik and KnowBe4.

• Advanced knowledge of enterprise operating systems applications and best practices is required.

• A satisfactory criminal background check is required.

• Excellent benefits program including comprehensive low-cost medical dental vision and prescription plans for employees and eligible family members beginning on the first day of employment.

• 13 paid holidays 12 paid sick days and 12 paid vacation days per year.

• Salary increases employee assistance programs and retirement plans.

• Telework may be available up to 2 days per week after training.

• Healthcare flexible spending account.

• 6 weeks paid parental leave for eligible employees.

Salary information

Starting Annual Salary Range: $61926 - $75020

Maximum Annual Salary: $101209