Accounts Receivable Specialist

Top Keys

• 3-4 Years in Accounts Receivable B2B Collections
  
• Strong Excel Proficiency Required NetSuite Experience Preferred
  
• Customer Service Mentality and Comfortable in a Face Paced High Volume Environment
  

Responsibilities

• Manage your own portfolio of commercial cleaning clients
  
• Review customer contracts and make sure invoices are accurate and match each clients specific terms
  
• Do soft-touch relationship-focused B2B collections on past-due balances
  
• Track reconcile and report on AR aging across about 250 company accounts
  
• Investigate and resolve billing discrepancies short payments and customer disputes
  
• Escalate high-risk or unresolved accounts to AR leadership when needed
  
• Work with operations and account teams to keep billing accurate as service agreements change
  
• Maintain accurate customer records and notes in the accounting system
  

Qualifications

• 34 years of Accounts Receivable and B2B collections experience in a high-volume environment
  
• Strong Excel skills (required) including VLOOKUPs/XLOOKUPs pivot tables and data reconciliation
  
• NetSuite experience strongly preferred
  
• An analytical mindset and strong attention to detail especially when reading and applying contract terms
  
• A professional personable communication style suited to a relationship-first approach to collections
  
• Self-driven and comfortable in a fast-paced operational team-oriented environment