Account Supervisor
Chicago, IL - USA
Job Summary
A global creative constellation built for whats nextuniting the human vision of the Leo Burnett network with the innovation of Publicis Worldwide.
Leo is HI AI: Human Insight Human Ideas Human Impactsupercharged by the data and technology to move faster go further and deliver everywhere.
Leo brings together 15000 people across 90 countries combining global scale with creative firepower to drive outsized impact for brands.
Were looking for an Account Supervisor to helpshape how this CPG brand within the cooking category shows up in culture especially within the Hispanic community. You will:
- Drive both flawless execution AND meaningful strategic impact
- Be a trusted voice for multicultural audiences ensuring relevance and authenticity in the work
- Operate at both high speed and high altitude: owning day-to-day delivery while influencing bigger-picture brand direction
- Play a key role in delivering bold culturally resonant creative that drives real business results
Success in this role means balancing executional excellence with strategic thinking.
Scope of Work
Client Business Leadership
- Act as a day-to-day strategic partner to internal teams and clients: guiding conversations shaping recommendations and moving work forward
- Maintain deep knowledge of the clients business competitors and cultural landscape
- Identify growth opportunities and culturally relevant moments for the brand
- Ensure alignment across internal teams and partner agencies
Creative Strategy
- Champion bold culturally relevant creative ideas and advocate for the strongest work
- Collaborate with Strategy and Creative to shape inspiring insight-driven briefs
- Bring a strong POV on how Hispanic consumers engage across platforms and culture
- Ensure work is both strategically sound and executionally excellent
Execution Operations
- Own project timelines budgets and deliverables ensuring work is on time and within scope
- Deep understanding of media operations including talent rights management trafficking workflows and related operational processes.
- Manage multiple projects simultaneously while maintaining quality and attention to detail
- Troubleshoot issues proactively and bring solutions not problems
Experience & Capabilities
Hard skills
- At least 8 years in account management or brand stewardship in an agency environment
- Bilingual (Spanish/English)
- Proven experience managing integrated campaigns (digital social production content)
- Strong project management and operational rigor: timelines budgets workflows.
- Experience working with multicultural/Hispanic audiences
- Ability to translate insights into clear briefs actionable plans and strong recommendations
- Comfort navigating production processes cross-functional teams and multiple stakeholders
Soft skills
- Multicultural fluency: Deep understanding of Hispanic culture nuance and consumer behavior
- Ability to wear multiple hats: pivoting seamlessly from execution to strategy in the same day
- Highly resourceful proactive and solutions-oriented
- Strong communication and storytelling skills: clear confident persuasive
- Comfort with ambiguity: able to navigate evolving priorities with confidence
- Naturally collaborative: builds strong relationships across teams and clients
- Positive energetic mindset with a no job too big or too small attitude
Any knowledge/ability mandatories:
- Proven ability to manage projects end-to-end independently
- Strong organizational problem-solving and prioritization skills
- Ability to manage up across teams and partners
- Confident in leading client conversations and internal alignment
Skillset or characteristics desired to further diversify existing team:
- Brings a deep nuanced understanding of Hispanic and multicultural audiences.
- Passionate about creating ideas that are not only culturally relevant but also drive business impact through cultural connection
Our Publicis Groupe motto Viva La Différence means were better together and we believe that our differences make us stronger. It means we honor and celebrate all identities across all facets of intersectionality and it underpins all that we do as an organization. We are focused on fostering belonging and creating equitable & inclusive experiences for all talent.
Publicis Groupe provides robust and inclusive benefit programs and policies to support the evolving and diverse needs of our talent and enable every person to grow and thrive. Our benefits package includes medical coverage dental vision disability 401K as well as parental and family care leave family forming assistance tuition reimbursement and flexible time off.
If you require accommodation or assistance with the application or onboarding process specifically please contact
All your information will be kept confidential according to EEO guidelines.
Required Experience:
Manager
About Company
Publicis Media is one of the four solutions hubs of Publicis Groupe ([Euronext Paris FR0000130577, CAC 40], alongside Publicis Communications, Publicis.Sapient and Publicis Healthcare. Led by Steve King, CEO, Publicis Media is powered by its five global brands, Starcom, Zenith, Spark ... View more