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Account Manager

Monotype

Job Location:

Woburn, MA - USA

Monthly Salary: Not provided by the employer

Posted: 29 September 2026 (2 days ago)

Application Deadline: 27 December 2026

Vacancies: 1 Vacancy

Job Summary

Account Manager

Are you our TYPE

Named One of the Most Innovative Companies in Design by Fast Company Monotype brings brands to life through type and technology that consumers engage with every day. The companys rich legacy includes a library that can be traced back hundreds of years featuring famed typefaces like Helvetica Futura Times New Roman and more. Monotype specializes in the design development licensing and management of typefaces and font technologies for the worlds biggest global brands and individual creative professionals offering a wide set of solutions that make it easier for them to do what they do best: design beautiful brand experiences.

Want to learn more about who we are what we do and how you can become part of our team of over 1000 talented employees across the globe Visit us at .

Monotype is seeking a driven and results-oriented Account Manager to join our growing Americas Sales this role youll own a portfolio of existing enterprise clientsbuilding deep relationships driving adoption and identifying new revenue opportunities that help brands unlock the full potential of Monotypes creative and technology solutions. Were looking for a self-starter with strong business acumen a passion for helping clients succeed and a track record of growing accounts through consultative selling. Youll have the autonomy to lead strategic conversations identify opportunities for expansion and deliver measurable results within some of the worlds most recognized brands.

What youll be doing:

Own and grow a portfolio of existing enterprise accounts achieving and exceeding retention and expansion targets of 90%.
Develop and execute strategic account plans to uncover opportunities increase adoption and drive revenue growth.
Identify qualify and close upsell and cross-sell opportunities by understanding client challenges and aligning Monotypes solutions to their business objectives.
Act as a trusted partner and advisorbuilding credibility through product expertise industry insight and a consultative approach.
Lead client conversations end-to-end including renewals negotiations and expansion discussions across key business functions.
Collaborate closely with marketing product and customer support teams to ensure seamless delivery and maximum client value.
Track performance and pipeline through CRM tools maintaining accurate forecasting and data-driven decision-making.
Stay informed on market trends and competitive activity to proactively position Monotypes solutions and identify whitespace opportunities.
Represent the voice of the customer internally sharing insights that drive product innovation and go-to-market strategies.

What were looking for:

Bachelors degree in business or related field.
4-7 years proven experience in account management sales or customer growth within SaaS digital media or technology environments.
A hunter mentality within a farmer roleyoure as passionate about nurturing relationships as you are about driving new revenue.
Demonstrated success in meeting or (preferably) exceeding sales and retention goals.
Excellent communication negotiation and presentation skills with the ability to engage senior-level decision-makers across creative marketing and procurement teams.
A proactive entrepreneurial mindset with exceptional organization and follow-through.
Strong abilities in prospecting planning and implementing Account and Territory Management strategies.
Passion for creativity technology and helping brands make an impact through design and innovation.
Understanding of CRM technology required experience with Salesforce is preferred.
Ability to travel domestically up to 25% annually

Whats in it for you:

Extensive development and training offerings.
Highly engaged Events Committee to keep work enjoyable.
Competitive Medical Dental and Vision Coverage to meet all your healthcare needs.
Flexible work arrangements and unlimited vacation and sick time.
Generous 401k match to save for your future and so much more!