Account Manager

Company: Environment Control

Location: Tucson AZ and surrounding areas

Shift: Typically Monday Friday 8:00 AM 5:00 PM (Requires mandatory rotating weekend coverage approx. every 34 weeks)

Pay: Salary Range $48-55000.00 / yearly (Paid weekly on Fridays!)

At Environment Control our mission is simple: Its About Lives. We are dedicated to providing high-quality dependable janitorial and facilities services across southern Arizona. We take pride in building stable careers maintaining long-term customer relationships and fostering clear career development across all levels of our workforce.

We are seeking an experienced and dedicated Account Managerto oversee customer portfolios manage site supervisors and ensure operational excellence across assigned this role you will balance client relationships Quality Control inspections labor budget tracking and hands-on team leadership to ensure full contract compliance and high retention.

• Customer Confidence & Quality Control: Conduct regular public relations visits perform monthly site inspections and audits and promptly address client feedback to ensure high retention.

• Team Leadership & Development: Train mentor and guide field supervisors and unit managers. Ensure proper uniform standards safety compliance and performance management in UKG.

• Budget & Labor Management: Monitor daily labor hours and overtime across assigned accounts. Allocate fill-in personnel to guarantee every route is fully staffed while remaining within budgeted hours.

• Operations Tracking & Systems: Utilize operational software systems for daily ticket tracking complaint resolution equipment management and key tracking.

• Ancillary Sales & Enhancements: Identify client needs scope special projects and provide estimates for additional services to improve account value and client satisfaction.

• Experience: 24 years of operational management account management or supervisory experience in commercial janitorial facilities or property services (preferred but not mandatory).

• Tech Proficiency: Comfortable with management software mobile apps and digital task tracking.

• Leadership & Communication: Strong interpersonal skills to resolve customer concerns motivate field teams and collaborate transparently across internal channels.

• Reliability: Valid Drivers License with a clean driving record. Ability to pass background checks and drug screenings.

• Schedule Flexibility: Ability to work Monday through Friday during daytime hours with willingness to participate in mandatory weekend rotation (every 34 weeks for short weekend checks).

• Weekly Pay: Get paid every single Friday via direct deposit.

• Comprehensive Benefits: Full-time employees enjoy Healthcare 401(k) retirement plan and Paid Time Off (PTO).

• Company Vehicle Provided: Company vehicle supplied for business use with 100% company-covered fuel and maintenance.

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