Account Manager
Job Location:
Richmond, VA - USA
Monthly Salary:
Posted:
Application Deadline:
Vacancies:
Job Summary
| Job Description | Serves as the designated Local Point of Contact for all Authorized Users statewide supported by a designated backup. Is available by phone 8:00 AM5:00 PM EST and by email 6:00 AM6:00 PM EST Monday through Friday. Processes service requests: acknowledges within three (3) business days gives no-candidate notice within seven (7) and confirms selections within one (1). Coordinates candidate submissions interviews and assessments at no cost to agencies including emergency sourcing. Oversees background checks pass-through screenings licensure verification and certification tracking before start dates. Conducts QA checks at the two-week mark and provides replacements within seven (7) calendar days to avoid invoice reductions. Ensures timecard invoice overtime and eVA purchase order compliance including the 1040-hour PO cap. Manages contract transition the kick-off meeting quarterly DPS reviews sales and surcharge fee reporting and small business subcontracting reporting. | ||||||||
| Skill set info | Public-sector temporary staffing account management. Knowledge of eVA ordering the Virginia Public Procurement Act and the DGS/DPS Vendors Manual. Understanding of pay rate markup and bill rate structures and of overtime and holiday billing. Screening and employment compliance: background checks E-Verify EEO and HIPAA/PII safeguarding. Excel reporting ATS/VMS and timekeeping systems. Strong communication escalation and multi-agency prioritization. | ||||||||
| Education | Bachelors degree in Business Administration HR Public Administration or a related field or equivalent staffing account management experience. | ||||||||
| Certifications (if required) | Preferred: ASA Certified Staffing Professional (CSP) SHRM-CP or PHR VCO/VCA or eVA training and HIPAA awareness training. | ||||||||
| Documentation Required for submission | Resume | ||||||||
| Work Hours | As-needed | ||||||||
| Account Manager Name (Proposal Team) | |||||||||
| Work authorization required | US Citizen & GC | ||||||||
| Relocation is accepted | No | ||||||||
| Remote work | No | ||||||||
| Additional Notes if any | Onsite |
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Required Experience:
IC
About Company
Abacus Insights simplifies healthcare data with best-in-class data management solutions that improve data quality and drive valuable insights. We provide our customers with an intelligent platform that unlocks the value of data and removes the burden of maintaining legacy data managem ... View more
