Account Growth Manager

Job Description

Role Title : Account Growth Manager

Role Type : Full Time

Location : USA

Experience : 10 - 18 Years

Position Overview: We are seeking a dynamic and strategic Account Manager to lead and grow relationships within the payer ecosystemincluding health insurers TPAs and government-sponsored programs.

You will serve as the primary point of contact driving client satisfaction contract performance and revenue growth.

Key Responsibilities:
- Manage a portfolio of payer accounts ensuring high levels of client satisfaction and retention.

- Serve as a trusted advisor to payer clients understanding their operational regulatory and strategic needs.

- Lead contract negotiations renewals and performance reviews.

- Collaborate with internal teams (analytics product) to deliver customized solutions.

- Monitor KPIs SLAs and compliance metrics across payer engagements.

- Identify upsell and cross-sell opportunities to expand account value.

- Stay current on payer trends reimbursement models and regulatory changes.

Required Skills & Experience:
- A 10 years of experience in healthcare account management preferably in payer-facing roles
- Strong understanding of payer operations claims processing provider networks and value-based care models
- Excellent communication negotiation and relationship-building skills
- Familiarity with healthcare data standards (ICD-10 CPT HL7/FHIR)
- Experience with CRM tools (e.g. Salesforce) and reporting platforms
- Candidates should have recent and clearly demonstrable AI/GenAI consulting account management or business development experience with no significant unexplained career gaps.
- Must be willing to work onsite 45 days per week