Account Executive, Diversified
Framingham, MA - USA
Job Summary
About Definitive Healthcare:
At Definitive Healthcare (NASDAQ: DH) were passionate about turning data analytics and expertise into meaningful intelligence that helps our customers achieve success and shape the future of healthcare. We empower them to uncover the right markets opportunities and peoplepaving the way for smarter decisions and greater impact.
Headquartered just outside of Boston Massachusetts Definitive Healthcare operates across North America Europe and India supporting a growing global client base of more than 2400 customers since our founding in 2011.
Were also a great place to work. In 2024 and 2025 we earned multiple workplace honors including Built Ins 100 Best Places to Work in Boston (both years) a Stevie Bronze Award for Great Employers and recognition as a Great Place to Work in India.
We foster a collaborative inclusive culture where diverse perspectives drive innovation. Through programs like DefinitiveCares and our employee-led affinity groups we strive to promote connection education and inclusion.
Definitive Healthcare is seeking an experienced Account Executive Diversifiedto drive client retention growth and long-term customer success across a portfolio of existing accounts. As a trusted advisor you will leverage your sales expertise industry knowledge and consultative approach to help customers achieve their business objectives while expanding their use of Definitive Healthcares solutions.
This role is responsible for managing a named portfolio of medium to large accounts across a variety of industries that leverage healthcare data and analytics. Success will be driven through strategic account planning executive relationship building renewal management and identifying opportunities to expand our partnerships with existing customers. You will be supported by a cross-functional team that includes Solution Consultants Customer Success Managers and Sales Development Representatives.
- Meet and exceed revenue targets within an assigned portfolio of accounts.
- Retain and grow an existing book of business through renewals upsells and cross-sell opportunities.
- Develop and maintain strategic account plans that align customer objectives with Definitive Healthcare solutions and measurable business outcomes.
- Build trusted relationships with decision-makers influencers and executive stakeholders within client organizations.
- Identify and pursue opportunities to expand account penetration and increase customer value.
- Lead renewal discussions and negotiate multi-year contracts that drive long-term customer success and revenue retention.
- Take a consultative approach to uncover customer challenges and align Definitive Healthcare solutions to address their needs.
- Partner closely with Customer Success to drive product adoption maximize customer value and improve retention.
- Collaborate with Solution Consultants Customer Success Managers Product Marketing and Sales Development Representatives to deliver a best-in-class customer experience.
- Maintain accurate forecasts opportunity records and customer engagement activities within CRM systems.
- Stay informed on industry trends competitive dynamics and evolving customer needs to identify new growth opportunities.
- Bachelors degree required.
- 5 years of quota-carrying sales account management or business development experience preferably in SaaS healthcare technology healthcare data technology analytics marketing technology digital media or related industries.
- Proven success managing and growing existing client relationships while achieving or exceeding revenue targets.
- Experience selling to Director- VP- and C-level stakeholders within medium to large organizations.
- Strong consultative selling and account planning skills.
- Demonstrated ability to identify customer needs drive adoption and uncover expansion opportunities.
- Experience navigating complex organizations and building relationships across multiple stakeholders.
- Strong negotiation skills with experience managing contract renewals and closing multi-year agreements.
- Excellent written verbal and presentation communication skills.
- Self-motivated with a proactive approach to prospecting and account growth.
- Strong collaboration skills and experience working cross-functionally with customer-facing teams.
- A positive customer-first mindset with energy curiosity accountability and a team-oriented approach.
- Ability to craft compelling business narratives that connect customer challenges to measurable outcomes.
Compensation and Benefits
The salary range for this position is $88000 $96000 per year which represents the base pay the company reasonably and in good faith expects to pay for this role. Actual pay within this range will be determined based on factors such as relevant experience skills and qualifications.
Depending on the position employees may also be eligible to participate in a company bonus or commission plan. All employees are eligible for a comprehensive benefits package including medical dental and vision coverage unlimited paid time off and participation in the companys 401(k) plan with employer contribution.
Why we love Definitive and why you will too!
- Industry leading products
- Work hard and have fun doing it
- Incredibly fast growth means limitless opportunity
- Flexible and dynamic culture
- Work alongside some of the most talented and dedicated teammates
- Definitive Cares our community service group gives all of us a chance to give back
- Competitive benefits package including great healthcare benefits and a 401(k) match
What our Employees are saying about us on Glassdoor:
Great Work atmosphere great work life balance excellent company to work for amazing top notch product incredible customer service lots of tools to help you succeed.
-Business Development Manager
Great team. Amazing growth. Employees are treated very well.
-Research Analyst
I have waited 36 years to work at a dream job for a dream company and I am so happy to have finally got there.
-Profile Analyst
If you dont fit all of these qualifications but believe youre still a great fit feel free to apply and tell us why in your cover letter.
If you are a California Colorado New York City or Washington resident and this role is a remote role you can receive additional information about the compensation and benefits for this role which we will provide upon request.
Definitive Hiring Philosophy
Definitive Healthcare is an equal opportunity employer that celebrates diversity and is committed to creating an inclusive workplace with equal opportunity for all applicants and teammates. Our goal is to recruit the most talented people from a diverse candidate pool regardless of race color religion age gender gender identity sexual orientation or any other status. If youre interested in working in a fast growing exciting working environment we encourage you to apply!
Privacy
Your privacy is important to us. Please review our Candidate Privacy Notice which tells you how we use and process your personal information.
Please note: All communications regarding the hiring process at Definitive Healthcare will come directly from one of our corporate recruiters or coordinators using an @ email address. We do not advertise open roles on Facebook and will never request money transfers or ask candidates to purchase equipment with a promise of reimbursement. If you receive any suspicious communication please contact to verify your status in the application process.
Required Experience:
IC
About Company
Convert data and analytics into healthcare commercial intelligence to identify markets, opportunities, and key stakeholders for future success.