Account Director, Client Services

About Ovative Group:

Ovative Group is an independent full-funnel media measurement and creative firm transforming how brands grow. We partner with leading names like American Eagle Best Buy Dominos The Home Depot Polaris and UnitedHealth Group to build smarter media and measurement programs that drive real profitable growth.

About the Role:

Digital Marketing is a critical part of every consumer journey but many companies only measure its impact on their digital outcomes. Our approach to digital media optimization at Ovative Group cant be found anywhere else. We measure and optimize marketing campaigns at the enterprise level both online and offline. Our clients are household names that span multiple industries including retail healthcare education CPG and hospitality.

We are looking for a bold Account Director to join our team at a fast-growing company with the highest standards of talent fun and client this role you will be responsible for leading two to four major client accounts focused on driving strategic business impact creating a world-class client experience and steering mid-to-long-term account growth. The ideal candidate will demonstrate phenomenal client relationship management inspiring team leadership strong critical thinking skills as well as an understanding of the digital marketing industry.

This candidate must be self-directed comfortable supporting multiple work streams and be able to think critically to identify opportunities for further innovations and communicate effectively.

Responsibilities of an Account Director Client Services:

• Account Performance and Strategy

  • Develop and lead cross-functional marketing strategies and roadmaps aligned with client priorities that drive results and grow the business on a one-to-three-year

  • Accountable for regular & timely messaging on overall health of accounts to key senior internal & external partners

  • Responsible for overall performance KPIs keeping a pulse against goals removing barriers to drive forward momentum.

• Unparalleled Client Relationship Management

  • Accountable Lead drive retain and grow the overall relationship and performance of two to four Ovative accounts

  • Effectively manage client relationships establishing trust and credibility and serving as an expert on their business for digital media measurement and the overall business model

  • Own the relationship strategy and create strong relationships with key decisions makers beyond day to day contacts

• Team Leadership and Employee Development

  • Actively coach account teams account managers & future account directors to solve complex client problems

  • Support teams in structuring their workstreams allocating team resources providing role clarity and aligning subject matter expertise as needed

  • Foster a culture of open communication and candid 360-degree feedback

  • Inspire account teams and direct reports to achieve their quarterly annual and long-term goals helping to mitigate roadblocks along the way

  • Inform staffing strategy and help recruit onboard and develop new Ovative team members and leaders

Requirements:

• 10 years of experience directly responsible for leading cross-functional business strategies through clear communication structured problem solving skills and project management ownership

• 5 years of experience managing direct reports

• Strong ability to solve analytical conceptual and big picture problems using sound critical thinking techniques

• Experience building leading and developing teams with diverse team members from a range of backgrounds

• Possess a strong business acumen & deep understanding of how digital can drive an enterprise business forward

• Excellent written and oral communication skills

Preferred:

• Previous experience operating hands-on digital marketing strategies and execution to drive business impact

• Digital strategy consulting experience

• Media planning and buying experience

• Experience across both branding and direct response initiatives

Working at Ovative Group:

We provide strong competitive holistic benefits that understand the importance of your life inside and out of work.

At Ovative culture isnt a buzzwordits the reason weve been named a Top Workplace for ten years running. We lead with trust transparency and a commitment to doing the hard work others avoid.

We offer flexibility. Youll work from our Minneapolis Chicago or New York office on set days each week and an option to work remote on others.

Our open floor plan reflects our open communication and flat structurewhere interns collaborate with VPs analysts partner with senior leaders and our CEO engages with every team member. Together we create an environment where smart driven people can do their best work and support one another in the process.

Were equally committed to inclusion and belonging. Ovative fosters a workplace where everyone can participate and thriveregardless of ethnicity gender sexual orientation gender identity or expression or other protected class status. Our benefits and policies reflect that commitment from inclusive medical leave coverage for same-sex spouses to equitable care and support for all families.

Benefits:

We strive to hire and retain the best talent by offering fair competitive compensation a meaningful bonus program and excellent health coverage. When the company performs well we all benefit.

Some tangible benefits and amenities we enjoy:

• Access to all office spaces in MSP NYC and CHI

• Frequent paid travel to our Minneapolis headquarters for company events team events and in-person collaboration with teams

• Generous paid vacation policy

• 401k match program

• Top-notch health insurance options inclusive of same sex partners

• Family formation benefits including reimbursement options for fertility pregnancy and parenting needs

• Monthly stipend for your mobile phone and data plan

• Sabbatical program

• Charitable giving via our time and a financial match program

• Shenanigans Day

Additional information can be found at Ovatives Career Page.

The details of the benefits are covered by applicable plan documents for group benefits and by company policies where a plan document does not apply.

Working at Ovative wont be easybut if you like challenging hard work driving results and being surrounded by the best talent it has the potential to be the most rewarding job youll ever have. If you think you can make us better we want to hear from you!

EEO & Accessibility:

Ovative is an Equal Opportunity Employer committed to a respectful inclusive workplace for all. Applicants receive consideration without regard to legally protected characteristics (e.g. color religion creed national origin sex pregnancy childbirth and related conditions sexual orientation gender identity/ gender expression gender identity age physical or mental disability marital/ status familial status military or veterans status genetic information status with regard to public assistance and any other status protected under applicable law).

We provide reasonable accommodations consistent with the Americans with Disabilities Act and applicable state law to qualified applicants and employees with disability unless doing so would create an undue hardship.

If you need assistance or accommodation at any stage of the application or interview process due to a disability please contact us at .

Application Details and Process:

Applicants must be legally authorized to work in the United States for any employer on a full-time basis without current or future need for visa sponsorship. Ovative is unable to sponsor or take over sponsorship of an employment visa for this compliance with federal law all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification documentation upon hire.

Open Until Filled or Otherwise Withdrawn:

We encourage interested candidates to apply early. The position will remain open for at least 10 business days from the first day of posting. After this time if the position has not been filled the posting will remain open until the position is filled or until the posting is otherwise closed or withdrawn for business reasons.