Account Director

Account Director Retail

What does the Account Management team do

Our account teams consist of dedicated professionals who provide best-in-class client leadership for todays leading retailers and brands. Their primary focus is to understand our clients business objectives and translate them into successful outcomes across various retail merchandising initiatives. These initiatives include managing the development and distribution of merchandising and point-of-sale materials retail media and providing support for field sales operators and overseeing the day-to-day management of each clients business our account teams are responsible for delivering results aligned with annual IMS P&L targets. Every member of the account team plays a clearly defined role that contributes directly to achieving the annual budget objectives.

We value what makes you you

IMS is committed to building and maintaining a team that reflects the diverse consumer base and communities that we serve. We know that when our associates are empowered to bring their whole selves to work they feel valued and appreciated and bring better results for our clients. We strive to build a culture that rewards people for their unique perspectives and contributions and where our people are connected - to the work we do to each other and to IMS.

Who are you

You think critically and solve problems. You can handle a variety of tasks and work on multiple projects at once.

Additionally you embody the IMS principles of Passion Collaboration Integrity Inventiveness and Proactivity. You will be part of a team that strives to provide excellent service and thought leadership to our clients and want to bring your best to the organization and see your work brought to life.

Whats the opportunity

This role is responsible for overseeing day-to-day operations driving process efficiencies and cost savings aligning with client needs across multiple stakeholder groups and expanding & improving a global supply chain approach to managing merchandising materials.

Responsibilities:

• Lead a team of IMS employees in the seamless delivery of client merchandising programs to support the clients retail marketing plans

• Open role: Retail Industry

• Develop and mentor a team of account management experts ensuring a strong understanding of:

• IMS business process employee position training and job execution

• Strong understanding of IMS workflow with an ongoing pursuit to drive best practices and efficiency within the IMS organization

• Knowledge of the key IMS systems and technology platforms and the ability to leverage and enhance these tools for productivity

• Develop manage and monitor client KPIs for; utilize analytical skills to demonstrate opportunities to drive improvements in the process

• Partner closely with key client stakeholders to deliver existing assignment and determine growth opportunities

• Gain intimate understanding of clients respective industry and brands in order to be a strategic partner across client initiatives

• Present strategic business building services/ideas to senior level client contacts

• Manage client or other IMS department expectations and goals reworking unreasonable demands into positive achievable outputs.

• Build credible relationships with peers and other functional teams within IMS and act as keystrategic partneracross Sourcing Campaign Logistics Analytics Creative Finance and our IMS Clients

• Understand key financial drivers for IMS and our clients; identify and collaborate efficiency initiatives that benefit IMS and/or the client

• Support the Business Runner with the annual budgeting process and monthly forecasting submissions

• Assist in various special projects as assigned by the Business Runner

The Skills and Experience you have

• Optimal Skill set:

• Positive and motivating leader

• Strong problem-solving skills with the ability to synthesize data and information into useful formats

• Strong written and oral communication including daily communication internally and externally business review development and strong presentation skills

• Ability to collaborate across the account management and cross-functional teams

• Financial/budgeting experience

What we offer:

In addition to a collaborative and innovative work environment and the ability to make a significant company impact you will receive:

• Competitive salary

• Medical dental vision coverage including family-forming benefits and gender-affirming care

• 401(k) with match

• Disability Insurance (short term and long term)

• Generous PTO policy

• Hybrid work policy

• Robust peer recognition program

• Training and development opportunities

• Tuition reimbursement program

• Access to Omnicoms Employee Resource Groups: Black Together Open Pride Acento Open Disability and Omniwomen

• Commitment to growing and enhancing our organizational culture

Who we are

IMS represents leading brands at the point of purchase in store online and behind the scenes including digital and traditional signage print and POP branded merchandise and more. Our marketplace is solution agnostic so our clients achieve best execution at lowest price throughout North America. Our integrated platform (planning procurement freight warehousing kitting fulfillment field execution analytics and program management) empowers our clients to stay at the strategic level knowing that we can help turn their marketing vision into a reality. Visit us at: .

IMS is wholly owned by Omnicom Group (NYSE: OMC) an inter-connected global network of leading marketing communication companies offering a diverse comprehensive range of marketing solutions spanning brand advertising customer relationship management media planning and buying services public relations and numerous specialty communications services to drive bottom line results for its clients ().

A note to candidates

Studies have shown that women and people of color are less likely to apply for jobs unless they believe they meet every single one of the qualifications as described in a job description. We are committed to building a diverse and inclusive company and we are most interested in finding the BEST candidate for the job. That candidate may be one who comes from a less traditional background and thats okay. We would strongly encourage you to apply even if you dont believe you meet every one of the qualifications described.

IMS is an Equal Opportunity Employer