5-Star Cake Decorator

The 5-Star Cake Decorator is responsible for creating high-quality decorated cakes specialty desserts and custom bakery items that deliver an exceptional customer experience. This position ensures all products meet company standards for quality presentation freshness and food safety. The 5-Star Cake Decorator works closely with bakery leadership to execute custom orders seasonal programs and merchandising initiatives while providing outstanding customer service.

• Decorate cakes cupcakes cookies and other bakery products according to company standards.
• Create custom cakes and specialty orders based on customer requests and specifications.
• Utilize a variety of decorating techniques including piping icing fondant airbrushing and specialty finishes.
• Ensure all decorated products meet established quality appearance and freshness standards.
• Complete orders accurately and within required timelines.

• Provide exceptional customer service and assist customers with cake and bakery orders.
• Consult with customers regarding designs themes colors messages and special requests.
• Offer product recommendations and creative decorating solutions.
• Resolve customer concerns professionally and promptly.
• Support a positive and welcoming bakery environment.

• Maintain attractive and fully stocked cake cases and bakery displays.
• Ensure decorated products are properly labeled priced and displayed.
• Support seasonal promotional and holiday merchandising programs.
• Maintain visual presentation standards that drive sales and enhance the customer experience.
• Monitor product presentation throughout the day.

• Ensure all products meet company quality and appearance standards.
• Inspect products for freshness accuracy and overall presentation.
• Follow established recipes decorating guidelines and production procedures.
• Maintain consistency in decorating styles and product quality.
• Remove damaged outdated or unsaleable merchandise.

• Assist with ordering and managing decorating supplies and ingredients.
• Monitor inventory levels for icings decorations packaging and specialty items.
• Help minimize waste through proper planning and inventory management.
• Assist with bakery production activities as needed.
• Maintain organization of decorating supplies and workstations.

• Follow all food safety sanitation and hygiene standards.
• Ensure proper handling storage and labeling of products.
• Maintain a clean and sanitized work area at all times.
• Operate decorating and bakery equipment safely.
• Comply with company policies and regulatory requirements.

• Collaborate with Bakery Clerks Bakers and Bakery Management to support department goals.
• Assist with training new decorators on decorating standards and techniques.
• Support department productivity and operational efficiency.
• Participate in department meetings and training programs.
• Contribute to a positive and team-oriented work environment.