2027 Summer Intern Operations Analytics

What Youll Do:

As our Operations Analytics Intern youll contribute to the Operations Management Balancing and Interchanges (OMBI) mission of supporting 24/7 grid operators by building and refining scheduling and workforce analytics helping Control Room leadership stay ahead of scheduling conflicts turnaround risks and Regional Transmission Organization (RTO) order violations.

Youll gain hands-on experience with:

• Dashboarding and reporting tools such as Power BI and Excel to surface scheduling risks for Control Room leadership
• Data analysis using SQL and Python to identify scheduling and workforce trends
• Real-world projects such as system migrations scenario-based training design or scheduling health indicators that feed into MISOs Monthly Ops Metrics Review

A Great Day in This Role Means:

Youll typically start your day reviewing overnight scheduling data and checking in with the team on any open questions from the prior shift. From there you might pull data in SQL update a Power BI view or sit in on a working session with schedulers to understand a recurring pain point before you build a fix for it. Most days include some mix of independent analysis and direct conversation with the people who will actually use what you build.

Youll know youre making an impact when your work holds up under real use when a tool you built keeps getting opened a process you streamlined keeps getting followed or a colleague asks you to extend something you made to cover a new use case.

This is a Unique Opportunity Because:

This team sits at the center of MISOs round-the-clock grid operations supporting the scheduling and workforce needs of operators who keep the grid running 24/7. Youll get direct visibility into how your analysis shapes real decisions for Control Room leadership giving you a front-row seat to how data and analytics support reliability at scale.

What Youll Be Proud to Share:

• Presented findings directly to Control Room leadership and cross-functional stakeholders building confidence speaking to both technical and non-technical audiences.
• Gained hands-on experience with data analytics process improvement and workflow design in a real 24/7 operations environment.
• Contributed scheduling health indicators that fed directly into MISOs Monthly Ops Metrics Review.

Qualifications at a Glance:

Term: June 2 August 13 2027 Full-time Paid

Location: Carmel IN Housing available for qualified students

Academic Level: Undergraduate

Degree: Industrial Engineering Operations Research or Data Analytics

Required Technical Skills:

• Strong skills in Microsoft Excel and Power BI
• SQL for data analysis

Preferred Skills:

• Coursework or experience in data analytics operations management engineering fundamentals or process improvement
• Hands-on project experience with dashboards workflow design system migration or scenario-based training
• Prior internship experience in operations analytics or reliability environments

By the End of Your Internship Youll Walk Away With:

• A tangible impact story (e.g. I built a dashboard that helped Control Room leadership catch a scheduling conflict before it became a problem)
• Stronger technical skills (dashboarding data analysis workflow design) and soft skills (communicating insights to 24/7 operations leadership)
• A deep understanding of how workforce and scheduling analytics support round-the-clock grid reliability
• Expanded professional network across MISO and the energy industry
• A strong résumé bullet such as: Built scheduling and workforce analytics dashboards for MISOs 24/7 grid operations team supporting Control Room decision-making and contributing to the Monthly Ops Metrics Review.

About MISO

MISO manages the electricity superhighway in the Central U.S. Through the use of groundbreaking research and advanced technology our highly skilled employees ensure power flows reliably to 45 million customers. Operating the electricity grid running a robust energy market planning for a bright future its what our immensely talented and dedicated team does every day. Plug into your future career.

Apply today and help us keep the power flowing!

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Required Experience:

Intern