Help Desk Technician Jobs in Lawrence, KS

Training & Quality (60%)Develop and maintain training programs and materials for student employees.Evaluate training effectiveness and implement improvements based on feedback and observation.Monitor support interactions to ensure adherence to policies procedures and service standards.Coach student...

Serve as the primary point of contact for end users to provide ongoing support monitoring and lifecycle management of incident tickets. Provide Service Desk customer support for all AFOSI computer networks and systems with an emphasis on customer services and call/ticket resolution at all classifica...

Help Desk TechnicianDepartment: Information SystemsReports to: Manager Technical SupportFLSA Status: Non-ExemptThe anticipated salary for this position starts at $52500 for the Help Desk Technician role. The final pay will be determined based on several factors including qualifications experience ed...